Customer Experience Innovation Regional social media 
Insights on Business
FEBRUARY 3, 2019
Supported by innovative technologies and processes, this collaboration between humans and machines further enhances the strengths of the organizations that embrace it. The Future of Work includes fully implemented intelligent, enterprise automation that transforms the employee and customer experience and enhances business impact.
PYMNTS
JUNE 18, 2020
The pandemic is having monumental impacts on restaurants’ operations and interactions with potential diners, pushing to the forefront services that offer quick and seamless online ordering tools to reach customers stuck in their homes. Panera Bread is also moving to innovate how digital customers interact with its physical stores.
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Independent Banker
NOVEMBER 25, 2015
Even with technology’s increasing influence on retail banking, it’s not typical for a community bank to have one of its most senior and trusted executives concentrate primarily on leading consumer product and payments innovation. The role of Alex Jimenez, senior vice president and director of digital and payments innovation at the $7.2
Gonzobanker
DECEMBER 14, 2023
Not the financial industry’s “Troublemakers ” – those regional and community banks, credit unions and supporting fintech entrepreneurs who continue to engage customers and communities and find niches that keep the grassroots of our country’s financial system alive and kicking. billion bank in the Mid-Atlantic region.
PYMNTS
APRIL 20, 2017
Market entrants are looking to disrupt across a range of segments of the banking industry, but SME finance has become a popular target for these innovators. Its report, The Challenger Bank Battlefield, analyzes these players not only as competition heats up, but as innovation spreads, too. Take, for instance, SME lending.
PYMNTS
MAY 2, 2016
After several years spent trying to infuse its multi-billion dollar business with more forward-thinking concepts with mixed results , last week, the retail giant announced that it will be conducting what amounts to an open call for tech innovation. Biometrics are another avenue along which Walmart may have its innovation sights set.
William Mills
SEPTEMBER 9, 2016
Hybrid approach to empower advisors, remain compliant and really help customers. Auto-financing is ripe for innovation. AutoGravity empowers the customer to take control of the process and know their options before going to dealership. Built a solution called Customer Insight for banking. Especially to bank or invest?
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