PYMNTS

NOVEMBER 11, 2019

Data holds the key to helping modern enterprises develop effective anti-fraud strategies. Many businesses are sitting on massive troves of it, but they are also facing down the three “V’s” of data complexity — velocity, variety and volume — which can make tackling fraud even harder. . Structured Versus Unstructured Data.

Analytics 116

Analytics Data Fraud Tools 116

Perficient

OCTOBER 15, 2020

Oracle Big Data Cloud SQL – this is Oracle documentation on using the Big Data Cloud SQL service. Unlike the other public cloud providers, Oracle has top-rated Cloud applications for ERP, Supply Chain Management (SCM), Human Capital Management (HCM) and Customer Experience (CX).

Analytics 332

Analytics Data Video Big Data 332

PYMNTS

MARCH 11, 2016

As Bise pointed out, not only does this strategy aid in improving the overall customer experience and reducing risk, but it also allows companies to keep pace with the changing customer acquisition landscape.

Data 100

Data Customer Experience social media Fraud 100

FICO

OCTOBER 21, 2020

Small and midsize dealers have built out their websites to let customers tour their showrooms virtually and complete more steps of the car-buying process online, including test drive drop-offs at the customer’s home. They are reaching out via social media to expand the store’s footprint. by Ken Kertz.

social media 52

social media Online Groups Customer Experience 52

FICO

OCTOBER 21, 2020

Small and midsize dealers have built out their websites to let customers tour their showrooms virtually and complete more steps of the car-buying process online, including test drive drop-offs at the customer’s home. They are reaching out via social media to expand the store’s footprint. by Ken Kertz.

social media 40

social media Online Groups Customer Experience 40

William Mills

MAY 10, 2016

They offer chat bots for customer support, with the ability to create custom bots. One use case is to use a bot, via text messaging, to help customers when they have potential credit card fraud. They use Natural Language Processing algorithms for the customer interaction. Qumram – @QumramAG – [link].

San Jose 40

San Jose Customer Experience Mobile social media 40

William Mills

MAY 11, 2016

Here’s another solution for document management and origination. ^SR. From their website: ShortSave helps servicers help borrowers — without red tape, phone calls, or additional documentation. Can add loan documents with image capture via phone. The account has a tie into social media and sharing. Pete Myers (CEO).

Video 40

Video Mobile social media Analytics 40