Develop Your Digital Strategy for Flexibility & Relevance
ZootBlog
MARCH 18, 2020
The post Develop Your Digital Strategy for Flexibility & Relevance appeared first on Zoot Solutions.
Customer Experience Digital Banking Digital Strategies Mobile 
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Banks Should Make 2024 a True ‘Year of Digital’
Gonzobanker
MARCH 28, 2024
2024 will prove to be a remarkably busy year in the digital space, when many financial institutions will make near-life-or-death choices about the future of their digital platforms and how they will support them. Like FIS, this announced migration has spurred many future digital discussions among the JHA install base.
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Helping FI’s Develop Their ‘FinTech Sense’
PYMNTS
JANUARY 28, 2020
Everyone knows that digital and mobile services are key to success in the 2020s — not only in terms of more revenue, but also larger transformations. But that doesn’t mean all the players in payments and financial services have a solid or clear digital strategy. The age of personalized service is upon us.
Who Owns Digital? Ugh, That’s the Problem for Bankers
Gonzobanker
JULY 20, 2022
The lack of clear ownership in driving digital transformation represents a huge roadblock for financial institutions fighting to stay relevant. Bank executives are coming to understand that in today’s world, the customer experience (CX) is the product, although not all have made a serious commitment to address newfound competition.
Mobile in the time of digital
Celent Banking
FEBRUARY 4, 2016
Bank of America recently announced that it would triple spending on its mobile app. In the past, Celent has praised the Bank of America mobile banking apps as some of the best out there. Shown in the graph below, the bank´s mobile banking adoption has been steadily growing, with a growing share of deposits.
Why getting digital banking right could prove vital in the Gulf
NCR
APRIL 16, 2018
What this means is that any bank hoping to succeed in the region must have not only a strong brand, but a clear plan to distinguish itself by achieving high standards in customer experience. Digital demands. The post Why getting digital banking right could prove vital in the Gulf appeared first on Banking.com.
How financial services can build trust in the digital age
Bobsguide
SEPTEMBER 5, 2022
Other banks have taken different approaches, including the use of video banking. The use of such video has increased access to financial services and provided assistance for customers who perhaps are unable to use ‘self-service’ options in new digital banking spaces. Customers at the core. The way forward.
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