Customer Experience Demo Digital Banking Online 
Perficient
OCTOBER 19, 2020
Financial institutions must understand the new journey customers and colleagues have embraced in 2020 and begin to change their strategy from FI-focused to customer-focused for both the front and back office. Marketing : The financial industry will use videos to engage with customers, replacing FAQs, and product demos.
William Mills
SEPTEMBER 25, 2018
3 second demo – combination of two methods for password – key/password and voice. Voice reads key and then can access the dashboard manager where you can then log into a variety of apps like Credit Karma, Amex, Bank, etc. Demoing from BofA chatbot that could not tell the user’s identity. 09:34 am Cashoff.
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Gonzobanker
DECEMBER 14, 2023
A lover of picking bank stocks and playing piano who served our country in the U.S. which provides digital banking videos and user guides to help FIs increase their customers/members’ digital adoption. Paul wrote the “ Online Banking for Dummies ” book in the late ’80s. He passed away in January 2023.
South State Correspondent
OCTOBER 28, 2022
Instead of shopping online and scrolling through a catalog of products, consumers would like to see something on Reels or Tik Tok and buy there. JP Morgan demoed their auto ecosystem that is embedded with payments at every turn. Big Idea – Blurred Lines Between Online and Offline. A balance sheet matters.
Gonzobanker
DECEMBER 20, 2019
Sure, we know it’s cliche to point out the merits of this direct banking powerhouse, but the plain fact is that USAA nails every variable in building a Smarter Bank. The bank’s strategy is laser-focused. Its Baldrige-winning tenacity on customer experience is legendary and consistent.
Gonzobanker
NOVEMBER 18, 2014
With a focus on digital banking and branch transformation, it was interesting to see the attendee list with lots of sexy new customer experience and analytics titles. In BAI’s “demo” sessions, we liked that vendors Malauzai and D3 were out there showing some fresh user interfaces. Online delivery?
Fintech Labs Insights
APRIL 18, 2017
A look at the companies demoing live at FinovateSpring on April 26 & 27 in San Jose. IBM Trusteer helps protect digital banking applications as well as personal devices from financial cyber threats, such as advanced malware and phishing attacks. Pick up your tickets today and save your spot. Presenters.
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