FICO

DECEMBER 13, 2022

Biometric Security Crucial for Fraud Protection and CX. Because customers value ease of use and good fraud protection most, FIs must balance scam protection with making things easy for good customers – but not TOO easy. Customers Prefer Easy & Safe. Customers Prefer Easy & Safe. Customers Prefer Biometric Security.

Fraud 52

Fraud Security Survey Customer Experience 52

FICO

DECEMBER 5, 2022

Financial Institutions, such as banks, have expended great effort to improve digital security, yet bad actors are multiplying and attacks have increased in scope and frequency. Yet along with digital adoption, FIs are also butting up against entrenched consumer thinking that creates security risks. Tue, 07/02/2019 - 02:45.

Survey 52

Survey Fraud Digital Banking social media 52

PYMNTS

MAY 17, 2017

Recent analysis from Buying Business Travel said PSD2 regulations in Europe, for instance, may make using a commercial card less user-friendly for the purpose of greater security. They need to also assess delinquency rates, client retention, end-user cardholder compliance and client perception of the banking relationship. ”

Cards 108

Cards Analysis Data Compliance 108

FICO

FEBRUARY 18, 2019

The link between transaction and authentication can also be made within the app or secure website the customer is using. We asked respondents which method they would prefer if they are making an online payment and their bank needs to make an additional security check. This is a misconception. You Can Mitigate its Weaknesses.

Survey 45

Survey Metro Mobile Security 45

FICO

JULY 30, 2019

Data sharing for these purposes should be non-competitive: fraud is everybody’s problem, but still relies on a common definition of what data to share, where to securely host the data, how regularly it should be updated and what mechanisms are available to access the consortium data. Is it the fraud team?

Fraud 52

Fraud How To Analytics Analysis 52

William Mills

MAY 10, 2016

There is a growing focus on customer experience and related compliance issues. Qumrum allows banks to actually document customer interactions online. Kofax has a great suite of solutions for authenticating customers. For Banks, Know Your Customer, is a critical security responsibility.

San Jose 40

San Jose Customer Experience Mobile social media 40

William Mills

MAY 11, 2016

This approach makes a lot of sense– but not sure if it would meet the governance and compliance considerations of most banks and investment management firms. ^SR Download our latest white paper that discusses what it really takes to develop a successful Fintech startup. 01:15 pm 10 Reasons Why Fintech Startups Fail.

Video 40

Video Lending social media Analytics 40