Compliance Customer Experience Digital Strategies Information 
South State Correspondent
MAY 18, 2023
Led by our Chief Data Architect and SVP of Digital Strategy , the effort was a lesson in how to be more innovative and work together to achieve the sole goal of the customer experience. On average, it takes an employee seven minutes to look for information on our intranet.
Bobsguide
AUGUST 7, 2022
“Moving from an on-premises model to a cloud-based managed service is a big part of our operational strategy for treasury activity,” said Gary McDermott, Treasurer at The Co-operative Bank. For more information about the solution, click here. For further information please contact: Sofia Romano. EMEA PR Manager. Caroline Duff.
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Independent Banker
OCTOBER 31, 2022
It’s critical for community banks to have online loan applications, process automation staff skilled in digitization and more. However, banks should first consider their customers’ needs and the infrastructure and features needed in a lending platform before adopting a new digital strategy. Benefits of digital lending.
William Mills
FEBRUARY 22, 2018
Most customers count on being able to instantly access their financial information via their mobile devices for bill pay, transferring money between accounts and depositing checks, among others. Talent Wars. Bankers as Buyers provides insight for institutions looking to fill these gaps by adding more millennials to their staffs.
Independent Banker
OCTOBER 31, 2021
The pandemic accelerated the adoption of digital lending for both banks and consumers. The transformation has been phenomenal,” says Prabhash Shrestha, ICBA group executive vice president and chief digital strategy officer. Hands down, this is the future, and we are seeing a bigger move to digital lending across the industry.”.
Insights on Business
JULY 1, 2019
Until recently, the words “customer experience” and “compliance” didn’t really come up in the same conversation – let alone exist in the same universe. There didn’t seem to be a need to connect this area, governed by rules and regulations, with the “front office” customer experience.
CB Insights
MAY 15, 2019
Working with FCAT, the charity searched for third-party vendors and iterated testing on compliance with legal and regulatory requirements to be able to accept Bitcoin. The lab aims to improve banking through better uses of technology and has a serious focus on customer participation as the best way to find solutions. Founded: 2010.
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