Independent Banker

NOVEMBER 30, 2022

Across the world, people are using super apps to send messages, purchase tickets and, of course, bank online. What are they, and how can community banks stay on top of this trend? Super apps, or apps that aggregate online or mobile user experiences into one central location, have taken off globally.

Community Bank 91

Community Bank Community Maryland Data 91

PYMNTS

OCTOBER 6, 2020

“Nobody wants to go into bank branches, nobody wants to touch cash anymore, and people are increasingly comfortable living their lives through their phones,” Britt said, per CNBC. “We We’re a mobile app, and that’s how we deliver our services.”. billion people – will likely be using online and mobile banking services by 2024.

Digital Banking 256

Digital Banking ATM Mobile Atlanta 256

PYMNTS

JULY 29, 2020

Consumers’ affinity for online banking solutions, especially mobile banking, is far from new. The COVID-19 pandemic is highlighting how necessary these solutions are for consumers’ banking needs, however, and how high their standards for these channels have become. Mobile deposits have also increased, according to the CU.

Tools 167

Tools Mobile Online United States 167

PYMNTS

JULY 27, 2016

The edge mid-sized and community banks have historically had on the big guys is that they put a face to banking. Today, though, FinTech has changed the game, and new customer demands could be taking away community banks’ leg-up on their largest peers. Power report on retail banking in the U.S.,

Regional 100

Regional Community Bank Community Study 100

Gonzobanker

JANUARY 17, 2020

California CCPA), it’s hard to imagine just how far techies will be able to upend the nuts and bolts of the banking industry. Community banks and credit unions do not fear each other. Here’s a great question for community bank executives: What would it take for your local competitors to fear you as much as a Top 5 player?

Customer Experience 126

Customer Experience Fintech Regional Cards 126

Jack Henry

AUGUST 13, 2014

The community banks and credit unions have always been fighting “the good fight” for customers/members. Providing a viable online and mobile solution has been the recent focus for most FIs fighting to compete. These banks and credit unions are competing against the Chases and Bank of Americas of the world.

Google 108

Google Mobile Apple Community Bank 108

Gonzobanker

FEBRUARY 6, 2017

Proponents of bots will point out that the AI technology powering bots is what will differentiate the experience. Here’s why I’m still concerned: 1) Banks may try to force too many types of interactions through bots. What’s Going On in Banking 2017. That’s pretty aggressive from a timeline perspective.

social media 60

social media Technology Survey Data 60