Celent Banking

JANUARY 24, 2017

Millennials this…”, “Small businesses that…”, Community banks are…”. Two current examples illustrate: The Use of AI in Banking is About to Explode. While referring to a small number of community banks interviewed for the article, it projects those results on the entire community bank population.

Community Bank 100

Community Bank Community Survey Mobile 100

Abrigo

SEPTEMBER 2, 2020

Key Takeaways With more customers leveraging channels like online and mobile banking, community financial institutions are trying to solve how to maintain their hallmark community focus in an increasingly digital world. Technology can create efficiencies that allow them to reimagine customer interactions moving forward.

Lending 259

Lending Community San Antonio Survey 259

PYMNTS

OCTOBER 27, 2017

“Why switch from Wells [Fargo] to Bank of America when you’re getting essentially the same experience?” As the demographics of entrepreneurs and freelancers continue to shift toward millennials and younger professionals, Merritt told PYMNTS that dissatisfaction with traditional FIs is likely to persist. he recently said.

Community Bank 103

Community Bank Community Survey Millennials 103

Abrigo

SEPTEMBER 2, 2020

Key Takeaways With more customers leveraging channels like online and mobile banking, community financial institutions are trying to solve how to maintain their hallmark community focus in an increasingly digital world. Technology can create efficiencies that allow them to reimagine customer interactions moving forward.

Lending 195

Lending Community San Antonio Survey 195

PYMNTS

MAY 31, 2017

Ours is not yet a digitally dominated world, as the slow uptake of payments by mobile wallet confirms. That brings up some questions for banks: What are the opportunities for banks with debit, and with branches, and even with ATMs? Plastic still reigns amid the payments-minded here in the U.S.,

ATM 100

ATM Millennials Cards Management 100

PYMNTS

FEBRUARY 1, 2019

That last figure was ahead of Zelle’s reported payment volume of $35 billion during the fourth quarter of 2018, but there’s a hitch to that — that $39 billion was for the entire PayPal network, not just Venmo for that quarter. The average Zelle transaction amount stands at $258.

Cards 179

Cards Payments Mobile Operations 179

Long Lasting Ideas

JANUARY 5, 2015

And at a micro level, how do community banks reach a generation overwhelmed with debt that inhibits wealth? A whopping 63 percent of millennials (ages 18 to 29) don’t have a credit card, according to a survey commissioned by Bankrate and compiled by Princeton Survey Research Associates International. Get out of the office.

Marketing 40

Marketing Millennials Community Bank social media 40

PYMNTS

JUNE 24, 2019

Earlier this month, payment company PayFi and The Clearing House (TCH) partnered to bring real-time payments technologies to the community banks. Just over half (51 percent) of gig workers report being paid within a week of completing a job. Adoption depends greatly on partnerships to make RTP more accessible.

Payments 162

Payments System Millennials Community Bank 162

Tech and Finance

JULY 13, 2016

Alarm bells are sounding in boardrooms of regional and mid-tier banks across the U.S. The largest national banks have pulled ahead in mobile, according a recent Forrester report — the 2016 U.S. Mobile Banking Functionality Benchmark. What Can Smaller Banks Do? Or at least they should be.

Regional 28

Regional Mobile Millennials Study 28

Banking 2020

NOVEMBER 27, 2015

That’s why digital capabilities have revolutionized every industry from retail and healthcare to banking—if the same services can be had from half a world away, and for a lower cost, why not avail of them? No one understands this trend better than those pesky millennials. This represents major shift in preferences.

Millennials 40

Millennials Survey social media Online 40

FICO

FEBRUARY 5, 2021

FICO recently worked with Cornerstone Advisors to commission a study on the emergence of “shadow banking" providers – fintech startups, large technology companies, merchants, and others. The report – Americans’ Shadow Financial Lives: The Mobile Apps Banks Don’t Know They Use – found that U.S. How to Respond? You need me!

Millennials 52

Millennials social media Fintech Examples 52

PYMNTS

MARCH 9, 2020

Nearly every single consumer uses an institution that provides all of those services as their primary bank. Ninety-two percent of consumers count their primary bank as either a national bank, regional/community bank or credit union. of consumers report that their primary bank is a digital-only bank (4.2

How To 232

How To Millennials ATM Fintech 232

William Mills

MAY 11, 2016

Demo: Sezzle app with knowledge based authentication to link bank accounts. As well as texting OTP to mobile phone when purchasing items. Jeff Deppen (CIO, Orrstown Bank). From Website: brandCrowder is a mobile, web-based “equity” crowdfunding platform. Can connect to mobile device as well as desktop.

Video 40

Video Mobile social media Analytics 40

Gonzobanker

DECEMBER 20, 2019

. ————————————————————————— The ‘En Vogue’ Trend of the Year – Credit unions buying community banks. The bank’s strategy is laser-focused. It was the original data junkie.

Idaho 148

Idaho Conference Data Marketing 148

Gonzobanker

DECEMBER 22, 2015

Community bank marketing resources. With market opportunity heating up and big bank and big credit union competitors hitting hard, too many community banks lack marketing resources … or they have 2X more spending in sponsorships than the campaigns, analytics and digital sales improvements that actually bring in new business.

Community Bank 60

Community Bank Apple Community Technology 60

Gonzobanker

DECEMBER 19, 2016

The Millenials as Funding Award – Goes to Dime Community Bank for attracting press attention when it appealed to hipsters in Brooklyn as a means of funding its powerful commercial real estate niche. see https://www.bloomberg.com/news/articles/2016-06-01/this-is-how-a-banker-in-brooklyn-makes-money-on-millennials ).

Utah 60

Utah System Community Marketing 60

Gonzobanker

DECEMBER 19, 2016

The Millenials as Funding Award – Goes to Dime Community Bank for attracting press attention when it appealed to hipsters in Brooklyn as a means of funding its powerful commercial real estate niche. The FinTech Partner Best Practice Award – Goes to Cambridge Savings Bank and SigFig for their digital investment platform partnership.

Utah 60

Utah System Community Marketing 60

Gonzobanker

JUNE 3, 2015

Are the channel preferences of the people that make the bank’s profits known? We very seldom, if ever, see that report. Bottom line: It is important to know what banking preferences millennials have, and we do all seem to obsess about it. But it is information that a lot of banks don’t ask for or read, ever—not so cool.

Management 60

Management Examples Lending Conference 60

Fintech Labs Insights

AUGUST 1, 2016

AutoGravity’s mobile-first digital marketplace helps digitally-minded customers looking to buy and finance a vehicle circumvent the inefficiencies of the auto financing process by leveraging the full potential of their smartphone. brandCrowder has developed an alternative investment platform focusing on branded franchises.

How To 12

How To Analytics Millennials Data 12