article thumbnail

Preparing Merchants For The Coming Mobile Wallet Boost

PYMNTS

But as Good explained, the definition of contactless needs to expand as firms re-examine their digital strategies. Things are definitely shifting toward digital,” Good said. And that is something that merchants, as well as community banks and credit unions, must be prepared for.”. Getting Prepared.

Mobile 280
article thumbnail

Paid social media’s place in your marketing strategy

Independent Banker

They share tips for how community banks can get started. Social media has made it easier for community banks to nurture connections with prospects, customers and the community. In its simplest form, it expands the reach of a community bank’s content. By Amy Geist. What is paid social? Paul, Minn.,

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The case for end-to-end digital lending

Independent Banker

“I’m not sure how we would have processed all of the PPP loans and everything else in the last 18 months without some of the technology that we have implemented,” says Chris Jundt, senior vice president and chief lending officer at First State Bank & Trust. Northpointe Bank in Grand Rapids, Mich., Cashing in on efficiencies.

Lending 91
article thumbnail

Punching above its weight: Small N.J. bank uses tech to take on big rivals

American Banker

David Howard's leadership of the OceanFirst digital strategy and innovation team that has developed a robo adviser, an Alexa skill and other cutting-edge tools earned him recognition as one of American Banker's digital bankers of the year.

article thumbnail

Biggest Mistake in Digital Strategy Is Forgetting Client Relationships

American Banker

Digital tools improve a bank's traditional sales process, but relationship-based banking is still a huge factor in winning over millennial customers.

article thumbnail

For FinTech, The Age Of Big Bank Collaboration?

PYMNTS

digital operations head Edward Achtner said that the bank has been eyeing such efforts as partnerships. He noted that his own firm’s digital strategy has helped customers transfer $1 billion across mobile devices. Through those referrals, Premier Community will give managers access to the AP tools.

Fintech 108
article thumbnail

Is Small Business Lending Facing a ‘Moment of Reckoning?’

Gonzobanker

article , former Small Business Administration administrator Karen Mills said community banks with strong small business customer bases that don’t find new ways to serve them digitally are going to face a “reckoning.” In a recent American Banker. Source: DeBanked ). Technology Utilization. Opportunity Identification/Training.

Lending 136