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New Trends Redefining the Role of Community Banks

Independent Banker

The banking industry remains in flux. 2021 introduced new challenges for traditional banks, from the added competition of digital-only entrants to shifting consumer banking behaviors and lingering fallout from the ongoing COVID-19 pandemic. How the problem of legacy infrastructure is challenging community FIs.

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WSFS Bank: Plain Vanilla Digital Banking Won’t Cut It Any More

PYMNTS

Customers still expect speedy and convenient service as usual, meaning financial institutions (FIs) are racing to support an expanding number of digital transactions without adding any friction. These banks must also make sure they are providing the tools that primarily digital customers need to complete their personal banking needs.

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An API-Driven Fix To Digital-First Banking

PYMNTS

In the May Digital-First Banking Tracker® , PYMNTS explores the latest in the world of digital-first banking, including the challenges facing deployment of APIs amid the COVID-19 pandemic, new online initiatives from nationwide FI chains and community banks and the security challenges that are plaguing digital banking programs.

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The Many Answers To ‘What Is A Bank?’

PYMNTS

Consumers Think About the Key Issues Driving the Connected Economy explored a census-balanced sample of consumers who bank with legacy financial institutions (FIs) as well as credit unions (CUs), digital banks and even PayPal. We asked consumers to define banks, and they did so in much the same way, with 98.8

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Two Executive Views of Digital Transformation, and Why They Both Matter

Gonzobanker

Executives at the financial institution who have responsibility for customer service, digital banking and retail sales have one perspective. Community banks and credit unions, in total, have 56 million. The post Two Executive Views of Digital Transformation, and Why They Both Matter appeared first on Gonzobanker.

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Getting Mobile Ready

Independent Banker

Big-brand megabanks, the Visa and MasterCard networks, and big-box merchants had signed up to become partners with Apple’s universal retail smartphone app that uses Near Field Communication and tokenization technologies. So where do ballyhooed mobile banking and payments developments among the biggest players leave community banks?

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The Non-Traditional Bank

Jack Henry

The community banks and credit unions have always been fighting “the good fight” for customers/members. Providing a viable online and mobile solution has been the recent focus for most FIs fighting to compete. These banks and credit unions are competing against the Chases and Bank of Americas of the world.

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