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The ICBA 22/23 executive committee is all in

Independent Banker

Executive committee members tell us what advocacy issues they’ll be focused on during their terms, while board members share their words of wisdom for up-and-coming community bankers: themselves. To sum it up, these leaders are all in and all heart for community banking. This is why sharing our customer stories is so important.

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5 Big reasons to go digital with SMB & commercial lending

Abrigo

Automating SMB and commercial lending elevates your customer's experience From making it easier to apply to speeding up loan closings, automation can helps make business lending customers and staff happier. Customers were used to this bank interface after two rounds of PPP, and then we dropped it like a lead balloon.

Lending 195
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Steal This 5-Step Banking Innovation Playbook from Gentle Monster

South State Correspondent

With financial hardship, competition from dominant players, and a startup budget, Gentle Monster faced many of the same challenges as a community bank. How Banks Can Leverage: Niche markets abound in banking, and community banks are in the perfect position to create a following on a national level should they desire.

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The case for end-to-end digital lending

Independent Banker

“I’m not sure how we would have processed all of the PPP loans and everything else in the last 18 months without some of the technology that we have implemented,” says Chris Jundt, senior vice president and chief lending officer at First State Bank & Trust. Northpointe Bank in Grand Rapids, Mich., Cashing in on efficiencies.

Lending 91
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Two Executive Views of Digital Transformation, and Why They Both Matter

Gonzobanker

Reality According to Customer Experience Executives. Executives at the financial institution who have responsibility for customer service, digital banking and retail sales have one perspective. Community banks and credit unions, in total, have 56 million. It involves trial and error.

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Critical pain points for business borrowers

Abrigo

Meanwhile, using a tool like the Sageworks Electronic Tax Return Reader makes it easier and faster for financial institutions to complete underwriting, review and stress testing by importing business information, financials and real estate data directly from borrowers’ electronically produced tax returns.

Survey 150
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Formula for Business Lending Success: Minimize Delays

Abrigo

Many community bankers expect a recession will start by at least mid-2021, according to the most recent Community Bank Sentiment Index. I’m surprised at how inefficient and poorly automated things are,” said David O’Connell, Senior Analyst with research firm Aite Group , after reviewing the survey results.

Lending 243