Community Bank Customer Experience Financial Technology Operations 
Independent Banker
FEBRUARY 29, 2020
We may not be benefactors of self-preparing meals and hovercraft transportation, but all the same, technology plays a major role in our daily lives—and in the banking business. Burgeoning customer expectations demand that technology plays a pivotal role in community banks’ strategies.
Independent Banker
OCTOBER 31, 2022
AI can help solve customer pain points—but does it mean community banks will lose the personal touch they pride themselves on? As community bankers themselves tell us, the answer is no. The estimated amount of money banks will save by using AI applications by 2023. Carson Lappetito, Sunwest Bank. Quick Stat.
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Gonzobanker
FEBRUARY 23, 2022
Early adopters are earning prestige while investors and a hoard of community banks explore the opportunity to tap into this new source of revenue. However, if BaaS is ever going to enhance shareholder value, bankers need to ensure they have the strategic focus, operational savvy, and execution commitment to do it right.
Abrigo
MAY 5, 2022
Banking Transformed Banking Transformed by the Financial Brand’s Jim Marous has new episodes several times a month and features executives from financial institutions, financial technology firms, authors, consultants, and other experts in the banking industry.
Gonzobanker
DECEMBER 14, 2023
The specifics are unclear, but bankers recognized that this will be an absolute game-changing technology in future years, and delivery will change in ways we can’t even conjure yet. Another lesson that sometimes the most important assets in relationship banking can walk out the door. The poor payroll and benefits coordinator!
Gonzobanker
DECEMBER 19, 2022
Provident Financial Services, Inc. Hats off to Thomas Shara at Lakeland and Tony Labozzetta of Provident for architecting the new $25 billion super-community bank in New Jersey. The team at Encore is thinking about banking differently and hiring top performers around the country who are owners and want to build something unique.
William Mills
MAY 11, 2016
Diana Chin (HR & Operations). This is an extension of business services, powered by a local community bank. A mobile wallet powered by a local bank, built on the Malauzai platform. This certainly adds a lot of technological capacity to the community bank. Virtual reality? This is great.
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