Community Bank Customer Experience Financial Technology Fraud 
Abrigo
MAY 5, 2022
Banking Transformed Banking Transformed by the Financial Brand’s Jim Marous has new episodes several times a month and features executives from financial institutions, financial technology firms, authors, consultants, and other experts in the banking industry. Financial Businesses. Learn More.
William Mills
JANUARY 25, 2018
The report includes industry research about what technology, solutions and services U.S. Leading industry analysts, consultants, bankers and financial technology professionals also share commentary and their insights on trends for 2018. Fraud Prevention. Branch Technologies. Community Banks.
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William Mills
FEBRUARY 7, 2017
Key trends in this year’s report include the continued evolution of payments technology, increased adoption of self-service and innovative branch automation technology, and further enhancements to mobile banking – all converging as part of an overlying strategy to improve the customer experience.
Independent Banker
OCTOBER 31, 2022
AI can help solve customer pain points—but does it mean community banks will lose the personal touch they pride themselves on? As community bankers themselves tell us, the answer is no. The estimated amount of money banks will save by using AI applications by 2023. Carson Lappetito, Sunwest Bank. Quick Stat.
William Mills
MAY 11, 2016
Started talking about the challenge of having to change credit cards all the time (due to fraud). This is an extension of business services, powered by a local community bank. A mobile wallet powered by a local bank, built on the Malauzai platform. This certainly adds a lot of technological capacity to the community bank.
Gonzobanker
DECEMBER 19, 2022
In January, we were discussing crypto and the need to formulate customer crypto strategies. In December, the founder and CEO of Crypto Exchange company FTX was arrested in the Bahamas (yah, don’t ask) and charged with fraud and conspiracy. Provident Financial Services, Inc. The Smarter Bank Customer Experience Award.
Gonzobanker
DECEMBER 14, 2023
The specifics are unclear, but bankers recognized that this will be an absolute game-changing technology in future years, and delivery will change in ways we can’t even conjure yet. Another lesson that sometimes the most important assets in relationship banking can walk out the door. The Overhyped Tech of the Year – Real-Time Payments.
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