PYMNTS
OCTOBER 21, 2016
While HSN looked to grow its mobile shopper base, both Chase and Best Buy sought to do the same after reaching an agreement to allow the credit card company to offer its digital wallet, Chase Pay, via the retailer’s mobile app.
PYMNTS
MARCH 24, 2020
So what can financial institutions (FIs) do to improve their apps’ user experience (UX), and will making these changes help boost adoption and usage? Consumers who are dissatisfied with card controls, sending money to friends and relatives and paying bills are all more likely to cite this as their reason, with 24.1 percent, 25.5
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Celent Banking
OCTOBER 10, 2016
The day focused mostly on mobile wallets, with a few main points shared below: Mobile wallets have been challenged by industry barriers : The old rule of thumb with a payments scheme is that it needs to please three parties: the merchant, the bank, and the consumer. I was only able to attend the final day, but it didn’t disappoint.
Fintech Labs Insights
JULY 29, 2019
Perhaps because it’s in a limited trial, the app is NOT currently visible within Wells Fargo’s main website, even after setting a location in an area where the trial is active. So I had to wait for a week for my ATM card and PIN number to arrive a week later by mail. Related: UX Tips: U.S. this is no way to treat a new customer.
PYMNTS
APRIL 3, 2019
UX, Payments and App Innovation. We built a payment card, where you can just scan the card and [the app] will automatically populate [the card’s information] … you just put [the] security details in and make your payment,” Sharif said.
PYMNTS
NOVEMBER 25, 2019
That was one of the main messages from a recent PYMNTS discussion featuring Karen Webster and Vaduvur Bharghavan (he goes by VB), the president and CEO of Ondot Systems. Google’s expertise is in UX design,” he noted. “By Consider, he said, how the Apple Card came into the market.
Fintech Labs Insights
OCTOBER 5, 2016
And one of the easiest ways to do that is when a merchant refund appears on a credit or debit card account. Discover Card merchant refund notification email (29 Sep 2016). Discover Card merchant refund notification email (29 Sep 2016). But after clicking through the email, the user experience (UX) gets a bit gummed up.
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