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Shopify: Online’s Biggest Liability Is A Friction-Filled Checkout

PYMNTS

The problem, Mohammad Hashemi , general manager of financial services at Shopify , told Karen Webster in a recent conversation, is that the checkout experience “is a weird three-page mess that really hasn’t evolved over the now almost three decades people have been shopping online.”. It probably won’t ever be entirely universal, he noted.

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Does ‘Google Checking’ Foreshadow Big Tech, FinTech Payments Changes?

PYMNTS

But as a recent Google announcement demonstrated, FIs are engaging with technology players in new ways as together, they seek to create ecosystems that offer new value to consumers. They are described by Google as “smart,” since they will provide account holders with money management tips to optimize and manage the funds in those accounts.

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Mobile Payments: What’s In It For Me?

PYMNTS

NanoPay is finding that for mobile payments to take off, even among early adopters, using a phone to pay must be much more rewarding and convenient than tapping a card. Carrier billing allows uses to make online payments. Samsung Pay provides gift cards from Dunkin’ Donuts, and users earn money with its own rewards prepaid card.

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Big Tech’s Big Shadow Over FIs

PYMNTS

These investments have to shift toward making more channels easily available … whether it’s app or online or voice or chat-based instruction. If issuers and banks don’t do that, he said, Apple, Google, Samsung and a whole host of Big Tech players are ready to step in and do so — taking away FI customers in the process.

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The 2019 GonzoBanker Awards

Gonzobanker

Second Curve analyst Zack Maxfield opened a TD Bank checking account on his phone in nine minutes while he waited to speak with a teller at one of the bank’s branches, but waited an hour to fund the account and order a debit card. The 2019 Industry Oh Sh*t Moment Award – Goes to Apple and Goldman Sachs for the Apple Card launch.

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SuperMoney Brings a Kayak-Like UX to the Online Borrowing Process

Fintech Labs Insights

As the company’s Managing Partner Harry Langenberg pointed out, SuperMoney is taking the same approach to loan comparison that “won Google the search engine wars.” ” He explained, “rather than ranking results based on payout, Google’s algorithms presented results based on relevance.

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Voice And The Potential For Building More Elegant Payments

PYMNTS

In the age of voice-activated UX [user experience] in general,” Gurukula told Karen Webster in a recent conversation, “users expect that a transition to a conversational mode of interacting should mean that ‘technology’ just fills in a lot of the usual information gaps without having to ask the consumer.”. Elegance Meets Security.

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