Payments Source

MARCH 30, 2020

New features and improvements often take a back seat to security, says Entersekt's Claudius van der Meulen.

User Experience 106

User Experience Security Innovation Cards 106

PYMNTS

NOVEMBER 8, 2019

Customers who do not feel they can safely transact on such platforms are highly unlikely to return to them, putting tremendous pressure on merchants to provide experiences that are both seamless and secure. Walking The Security-Seamlessness Line. Getting Preemptive About Fraud.

Fraud 101

Fraud User Experience Customer Experience Tools 101

ZootBlog

OCTOBER 11, 2016

This norm of using mobile devices to do everything from shopping to banking, mean security and a great user experience need to go hand-in-hand. We covered everything from pain points to fraud and compliance and best practices to manage it all. That is a staggering statistic clearly pointing to a poor user experience.

User Experience 60

User Experience Mobile Data Las Vegas 60

PYMNTS

FEBRUARY 26, 2019

Ordering must not only be seamless, but needs to keep customers’ identities and card details safe. In the latest Mobile Order-Ahead Tracker , PYMNTS examines developments in the mobile order-ahead world, as well as how consumers are responding to new features and tools designed to augment users’ experiences for the better.

Fraud 186

Fraud Mobile Branding User Experience 186

PYMNTS

NOVEMBER 12, 2020

“Joining forces with INFORM, we help our customers speed up the adoption of strong customer authentication for safer online purchases,” Gabriele Boni, global service line cards director at SIA, said in a statement on Thursday (Nov. The initiative will be powered by INFORM’s RiskShield, an advanced risk evaluation solution.

Payments 165

Payments Compliance Fraud User Experience 165

PYMNTS

NOVEMBER 9, 2016

Enter 3-D Secure 2.0. Specification, a messaging protocol that allows consumers to be authenticated to card issuers during card-not-present transactions. That authentication can also extend to activities that are decidedly non-payment in nature, such as when an individual adds a payment card to his or her digital wallet.

Security 190

Security Payments CA Technology 190

PYMNTS

OCTOBER 18, 2018

17) that it will enable tokenization services on all cards by 2020, as part of its Digital Commerce Solutions, a suite of offerings geared toward making online transactions speedier and more secure. The company is also working with issuers, including Citi and Fifth Third Bank, to convert cards on file into tokens.

Cards 150

Cards Security Online Branding 150

PYMNTS

NOVEMBER 12, 2019

This is just one example of how the explosion of data can increase a company’s fraud vulnerabilities, but can also provide a solution if captured and utilized. Current and Future State of Fraud. Companies fighting fraud are failing to tap into unstructured data. Anti-fraud efforts are not the only potential benefits , however.

Fraud 100

Fraud Data Tools User Experience 100

CB Insights

MAY 5, 2022

Clients can download the full Fraud Prevention & Compliance for Payments Leaders report at the top left sidebar. The post Why payments leaders are prioritizing data privacy & security appeared first on CB Insights Research. Want the full expert post? Become a CB Insights customer. Want the full expert post?

Security 36

Security Data Payments User Experience 36

PYMNTS

NOVEMBER 12, 2020

“Joining forces with INFORM, we help our customers speed up the adoption of strong customer authentication for safer online purchases,” Gabriele Boni, global service line cards director at SIA, said in a statement on Thursday (Nov. The initiative will be powered by INFORM’s RiskShield, an advanced risk evaluation solution.

Payments 130

Payments Compliance Fraud User Experience 130

CB Insights

APRIL 13, 2022

Clients can download the full Fraud Prevention & Compliance for Payments Leaders report at the top left sidebar. The post Why payments leaders are prioritizing secure payment platforms appeared first on CB Insights Research. Want the full expert post? Become a CB Insights customer. Want the full expert post?

Security 36

Security Payments User Experience Fraud 36

PYMNTS

OCTOBER 23, 2017

Oh, and security, too – but not at the expense of that frictionless user experience. Although some customers ( millennials : cough, cough) may value convenience above all else, that youthful sense of fiscal invincibility does not extend to their elders, who place a higher premium on transaction security.

UX 116

UX Security User Experience Millennials 116

PYMNTS

OCTOBER 22, 2018

22) on why it supports EMVCo’s release of the EMV Secure Remote Commerce Specification draft , which is now available for public review and comment. is expected to define interfaces for the secure exchange of payment data and accommodate the use of dynamic data, such as cryptograms. The finalized version 1.0

Security 136

Security User Experience Technology Payments 136

PYMNTS

OCTOBER 20, 2017

Citibank has announced news that customers can now utilize the popular Citi Quick Lock feature on their debit cards, enabling them to quickly temporarily freeze their card in order to protect their bank accounts. Customers can easily lock their debit cards online or via Citibank’s mobile app if a card is misplaced.

Cards 108

Cards User Experience Mobile ATM 108

PYMNTS

SEPTEMBER 15, 2020

They must reassure customers they are safe from viral contagion in sharing economy spaces while ensuring their personal data is secure from rising incidents of fraud. Payments providers are seeking more secure and compliant ways of onboarding and authenticating customers to help deter online fraud.

Report 206

Report Los Angeles Fraud Utah 206

PYMNTS

OCTOBER 26, 2016

It’s been a busy 12 months since the last Money20/20, as new technologies and threats have disrupted the security space time and time again. Similarly, the continued steady global increase in the use of mobile devices helped fuel the development and release of new tools to security companies, as well as access to richer, deeper user data.

Security 100

Security Mobile Las Vegas User Experience 100

PYMNTS

MAY 23, 2017

In the latest Data Drivers, Uri Rivner, head of Cyber Strategy and vice president of Business Development at BioCatch , stated that as countries around the world embrace faster payments, they may do well to heed some sobering statistics on fraud gleaned from the United Kingdom’s own experience. Data Point One: 300 Percent.

Fraud 101

Fraud Payments Data Cards 101

FICO

MAY 18, 2023

The innovative pay-as-you-go solution allows Dock’s clients, including banks, fintechs, and retailers, to intercept fraudulent transactions and protect their operations, while also improving the user experience. The fraud prevention solution is based on FICO® Falcon® Fraud Manager and FICO® Customer Communication Services (CCS).

Fraud 52

Fraud Technology social media Innovation 52

PYMNTS

SEPTEMBER 23, 2020

But Connors noted that customers’ expectations when they interact online — particularly in places like virtual casinos – still remains paramount, especially in terms of payment choice, site security, and the payout process when a player is ready to digitally “cash out” their winnings. The user experience has to be good,” he said. “If

Online 221

Online Security Cards User Experience 221

PYMNTS

SEPTEMBER 13, 2019

Rampant data breaches have left consumers on edge about digital fraud. They are not only anxious that their personally identifiable information may be compromised, but also skeptical that their financial institutions (FIs) would be able to spot fraud when it happens. percent) or using mobile card controls (63.5 Similarly, 54.1

Fraud 166

Fraud Mobile Digital Banking Security 166

BankNXT

OCTOBER 17, 2017

Imagine how decision fatigue affects the card fraud department. Combat decision fatigue in card fraud with augmented intelligence on BankNXT. Stephen Peters discusses how augmented intelligence can improve decision-making.

Fraud 44

Fraud Cards User Experience Security 44

PYMNTS

FEBRUARY 11, 2020

The future of eCommerce, and fraud prevention, is flipping the script from just stopping bad transactions to enabling personalized customer experiences. Or is there a high level of trust that deserves a VIP experience? That is why legacy fraud prevention tools are becoming less and less efficient and effective.”.

Fraud 146

Fraud Security Data Tools 146

PYMNTS

OCTOBER 18, 2019

Mastercard is collaborating with four eCommerce retailers — WHSmith.co.uk, Funky Pigeon, Cult Pens and The Card Gallery — to offer the Pay by Bank app to online shoppers, Mastercard announced in a press release on Friday (Oct. ’s Faster Payments service to give users the option of paying for goods with their bank account.

Retail 116

Retail User Experience ATM Security 116

PYMNTS

AUGUST 24, 2017

3D-Secure 2.0 In this case, though, that upgrade comes to a security protocol designed to strengthen security around online credit card transactions, but which has seen little change since its inception 17 years ago. Of course, a streamlined user experience and mobile-first approach will encourage adoption, as well.

Security 102

Security CA User Experience Mobile 102

PYMNTS

JUNE 11, 2019

In fact, a recent study found that cell phone numbers were the fifth-most-important part of respondents’ identities, following Social Security numbers, driver’s licenses, dates of birth and home addresses. Mobile wallets have become popular vehicles for storing and accessing credit card information, plane tickets and other documents.

Online 145

Online blockchain social media Security 145

FICO

DECEMBER 20, 2022

5 Ways Digital Payments Will Change FIs and Fraud in 2023. Financial institutions (FIs) are not letting fraud trends like scams fade into background noise, but fraud awareness is rising among customers and both the banks and customers are eager to mitigate as much as possible. FICO Admin. Tue, 07/02/2019 - 02:45. by TJ Horan.

Fraud 52

Fraud Payments South Carolina Compliance 52

PYMNTS

DECEMBER 12, 2016

Gift cards may seem a logical answer. What happens if you buy a card from a store that’s not exactly right for that person? Stuck is stuck, with a tight smile of thanks, and perhaps that card is left in a drawer. Stuck is stuck, with a tight smile of thanks, and perhaps that card is left in a drawer. But not brand.

Cards 100

Cards Mobile Branding Retail 100

PYMNTS

MAY 20, 2020

For merchants and financial institutions (FIs), the “new normal” of commerce — done increasingly online — means that battling fraud is a bit like feeling an elephant. The pandemic has paved the way for fraudsters to try new avenues of attack, and is laying bare the limitations of the fraud prevention tools currently deployed.

Fraud 208

Fraud Examples Data Tools 208

CB Insights

APRIL 26, 2022

Clients can download the full Fraud Prevention & Compliance for Payments Leaders report at the top left sidebar. Want the full expert post? Become a CB Insights customer.

Payments 36

Payments User Experience Fraud Compliance 36

PYMNTS

JANUARY 7, 2020

That can bring or encourage broader collaboration and richer user experiences. “In One solution, at least to the security challenge, is the tokenization of payments, Fox said. All wallets, however, are not created equal — and not all of the nearly 200 on the market today will exist in five years.

Mobile 139

Mobile User Experience Regional America 139

PYMNTS

JUNE 9, 2020

Those integrated solutions, in turn, allow users to conduct their financial lives with speed, ease and security. He added that there remains heightened sensitivity around security as fraudsters have trained their sights on card-not-present (CNP) fraud, although security concerns have not derailed any projects.

Data 151

Data Security Online User Experience 151

PYMNTS

JULY 2, 2020

PYMNTS’ Credit Union Innovation Playbook found that nearly 50 percent of the 2,000 CU members polled said they want their financial institutions (FIs) to focus on loyalty innovations, such as rewards offerings, in-app coupons and card-based cash back programs. percent supported having their CUs innovate and 17.3 Likewise, 33.3

Innovation 155

Innovation Branding Tools Innovation Strategies 155

PYMNTS

NOVEMBER 3, 2020

In recent years, FinTech partnerships and integrations have become an integral component of providing a positive end-user experience. According to Yakov, it can certainly support digitization of B2B payments, with SecurePay able to support both ACH and card transactions. "I They want to get their money as soon as possible.".

Online 150

Online Groups Fintech User Experience 150

PYMNTS

SEPTEMBER 26, 2016

According to a study by PYMNTS in conjunction with fraud detection company Forter, fraud jumped 137 percent in the U.S. SWIFT wants its network members to tighten security, stating: “The targeted customers have, however, shared one thing in common: They have all had particular weaknesses in their local security.”.

Security 100

Security Fraud System User Experience 100

PYMNTS

AUGUST 10, 2017

In the early days, adopters of the new technology mostly used it to check card spend at the end of the week or month. Barclays applied the technology to telephone banking, so that callers would not have to input a password or give other identifying information in order to securely access their account. Santander U.K.

Security 156

Security Technology Fraud User Experience 156

PYMNTS

OCTOBER 2, 2018

Squeezed out of tried-and-true methods of card fraud (thanks in no small part to EMV), the fraudsters are eyeing how to interfere with the money that firms legitimately send in the course of normal, daily business life. Among the more prevalent criminal methods focused on business, according to Divitt: new relationship fraud.

Fraud 149

Fraud Course System Big Data 149

PYMNTS

JULY 3, 2020

The mantra ‘easy is the new loyalty’ defines what members want from their credit unions right now: user-friendly, convenient tools that are safe and secure,” Scott Young , head of innovation at PSCU, told PYMNTS. Thirty percent said their CUs released user experience innovations during this timeframe as well, up from 20.8

Innovation 154

Innovation User Experience Tools Technology 154