Capital Millennials Operations User Experience 
Bank Innovation
APRIL 17, 2019
Having a "frictionless" user experience (UX) is among the top three qualities that bank customers look for when picking a new bank, right after "security" and "trustworthiness," according to a new report by financial technology provider, FIS.
Perficient
JULY 12, 2022
With an increasing comfort with digital technology within financial services, firms must challenge traditional operating models and leverage digital tools to create an authentic relationship and earn (and retain) trust. population is considered Millennial or younger, as of July 2019) , the demand for personalization grows.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
NCR
JUNE 29, 2016
Coming of age during the last recession and being subjected to the barrage of headlines about financial executives misbehaving, many Millennials are distrustful of established financial brands and institutions. are in the bottom 10 of the least loved brands by Millennials. are in the bottom 10 of the least loved brands by Millennials.
PYMNTS
APRIL 4, 2019
And by all accounts, this digital migration is driven by consumer preference — according to the same study, 91 percent of mobile banking users prefer accessing their app over going to a physical branch, and 68 percent of mobile banking millennials believe their smartphones will eventually replace their physical wallet.
CB Insights
DECEMBER 15, 2020
Get the free 64-page download to learn how industries are using tech to reimagine nearly every facet of their operations. More recent entrants like Personal Capital and Betterment also provide hybrid robo-advisory solutions and will have to compete with incumbents on pricing to maintain their respective customer bases. First name.
Fintech Labs Insights
OCTOBER 31, 2016
Capital One was the first bank to go live with an Alexa integration. In a Fintech Trending post earlier this month, we highlighted Capital One’s live integration and Lloyd Bank’s proof of concept with Amazon’s Alexa. Second, it establishes the financial services company’s footing on the millennial map.
CB Insights
OCTOBER 10, 2017
Ninety-two million millennials will soon be in what Goldman Sachs calls their “prime spending years.” A host of startups have emerged to capitalize on this trend. Bankrate found 83% of millennials don’t think they’ll ever retire: they simply “don’t think they’ll have the money” to do so.).
Expert insights. Personalized for you.
170 
Let's personalize your content