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[Webinar Recording] What Financial Institutions Can Learn From Top Brands in Other Industries

Perficient

By optimizing these digital efforts, companies will increase sales and provide value to their customers. Below are three examples of outstanding customer engagement campaigns that were launched by well-known brands (not discussed in our webinar!): How will your company take the next step in customer engagement?

Branding 294
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More Than a Brand Steward: The Redefined Role of CMO

Perficient

Once held up as a maven of creativity and brand, today’s technologies, customers, and pace of business demand CMOs have a wider handle on a variety of skill sets and a much deeper business acumen in order to move their team from cost to profit centers. This is not a short-term trend either. The short answer is No. How to Get There.

Branding 378
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What Did You Expect? Delivering Experiences that Meet Customer Expectations (Part 3 of 3)

Perficient

Our story so far has explored the gap between what customers expect and what brands deliver. To avoid a fall, first take stock of your firm’s customer experience and digital maturity. We often ask clients to take our CX IQ assessment , Perficient’s customer experience diagnostic. Maybe not just yet.

Meeting 309
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The Benefits of Utilizing a Progressive Web Application in Digital Commerce

Perficient

PWAs are the natural progression of web apps and present incredible opportunities and benefits across almost all user devices. This is when brands and businesses are looking for ways to differentiate and create value for their customer over the competition. Our Final Thoughts on PWAs in Digital Commerce.

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Bright Paths Students Demonstrate New Skills with Incredible Variety of Apps

Perficient

As each student presented, the chat was full of encouraging comments and questions and the genuine interest and passion among these ladies were easy to see. . BONUS: Perficient’s Women in Tech ERG Shares Career Growth Experiences with Bright Paths Students. Perficient Proudly Presents the Bright Paths Student Demos.

Milwaukee 348
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The Great Filter for Digital Challengers

Celent Banking

It seems like almost weekly I’m hearing something about a new challenger or digital-only bank brand. The transition process to BBVA also presented issues with integration. In addition to trying to provide an amazing customer experience, almost all challenger banks share the same commitment to fee transparency.

UX 125
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The 2022 GonzoBanker Awards

Gonzobanker

As if that wasn’t enough, regulators took a sledgehammer to debit fee income with Reg II changes that will begin reducing card-not-present interchange fees starting in July 2023. In January, we were discussing crypto and the need to formulate customer crypto strategies. Who says banks and credit unions are not customer friendly?

Community 216