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Steal This 5-Step Banking Innovation Playbook from Gentle Monster

South State Correspondent

Honkook Kim and his Gentle Monster Brand is a perfect example. The Banking Innovation Playbook – Step 1: Find a Niche Kim looked at the market and knew he needed traction in at least a single segment where he could create a brand and a following for Gentle Monster. Find the gap in one segment and build success from there.

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Insights and understanding – the key to customer experience?

NCR

Customer experience and the relationships consumers have with their banks have never been more important. They also offer a genuine alternative to established financial institutions, which must respond by showing they are not being left behind in the customer experience stakes. trillion) in 2017.

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COVID and Commerce: Why a Pandemic Will Compel B2B Businesses to Adopt B2C Models

Perficient

People – Do you have the dedicated employees to staff a B2C operation? How are you handling sales tax in various states that you might serve through a B2C channel? Customer experiences will be lacking, your employees will struggle, and your technology won’t be able to support this new business venture.

Analytics 332
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Interview: Gary Johnson on How COVID-19 Can Power the Electric Vehicle Market

Perficient

I recently interviewed Gary Johnson, a delivery director at Perficient who has worked with various automotive brands. They had to change the way they operate with new social distancing guidelines. They also found that the customer experience is often just as good, if not better. What about the tax incentives and credits?

Marketing 309
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China B2B FinTech Nabs The Venture Capital Spotlight

PYMNTS

It will operate as the parent company of BitPesa, as well as the TransferZero and BFX brands, all of which focus on cross-border B2B and B2C transaction capabilities for payments initiated in Africa. It noted plans to use the funding to invest in its underlying technology, with a focus on improving customer experience.

Capital 101
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Financial Crime: Technology can Transform Compliance

FICO

In 2014, I joined Tonbeller as Head of Sales & Channel Operations and became Management Board member shortly thereafter. Finally, the suite includes comprehensive Tax Compliance & Reporting capabilities to support FATCA and CRS requirements. How long have you been in the industry? Why is Anti Financial Crime so important?

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The case for end-to-end digital lending

Independent Banker

Online applications help to improve the customer experience by offering convenience, secure communications and the ability to easily track the progress of loan applications. So, we are going more to the customer rather than the customer coming to the branch location,” he says.

Lending 91