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The Best Opportunities for Retail Banks to Improve Customer Experience

Cisco

In retail banking, it’s clear customer experience matters, and the stakes have never been higher. Study after study confirms the importance of providing personalized, integrated experiences for satisfaction and retention of financial services customers. Opportunity #1: When opening a new account. And when it isn’t?

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The Best Opportunities for Retail Banks to Improve Customer Experience

Cisco

In retail banking, it’s clear customer experience matters, and the stakes have never been higher. Study after study confirms the importance of providing personalized, integrated experiences for satisfaction and retention of financial services customers. Opportunity #1: When opening a new account. And when it isn’t?

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Interior Define’s Omnichannel Approach To Furniture Design

PYMNTS

The plan from our perspective was to create a user experience online first that would enable shoppers to easily customize a piece,” said Royer. Today, Interior Define has opened several new guide shop locations in New York, LA, San Francisco, Austin and Boston. “We

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Interior Define’s Omnichannel Approach To Home Furnishings

PYMNTS

The plan from our perspective was to create a user experience online first that would enable shoppers to easily customize a piece,” said Royer. Today, Interior Define has opened several new guide shop locations in New York, LA, San Francisco, Austin and Boston. “We

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Amid Blockchain And Robotics Hype, Corporate Lenders Still Start With The Cloud

PYMNTS

Josh Glover, EVP of the Americas at banking technology provider nCino, said that when it comes to corporate banking and lending, the end-user experience is just as much of a focus for traditional banks engaging in digital transformation as it is in the consumer banking market.

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The Ever-Widening, Eye-Opening OmniReadi Gap

PYMNTS

The goal is to measure how well merchants are providing a consistent, frictionless experience that allows consumers to browse their sites whenever and however they choose. Additionally, the Index reveals how individual omnichannel merchant’s user experiences stack up across the board.

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A Conversation About The Future Of eCommerce Payments

PYMNTS

PYMNTS: So, in your opinion, where is the future of the payments industry headed, and will retailers ever be able to figure out the $4 trillion online cart abandonment issue ? To get to the top 200 retailers, you tend to move slow. But the way it works with retail is everybody is sort of a fast follower.

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