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Consumer-centric Digital Experience in Healthcare

Perficient

In fact, working with healthcare organizations across the country, I hear from leadership over and over again: I want to create the Amazon experience! On the website, Gina finds a Health Bot that advises she try Urgent Care and shares the nearest location and online scheduling. She books an appointment online. And so on….

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Strava’s Journey From Fitness App To Fitness Ecosystem

PYMNTS

In some ways, Strava is a very much like any social media platform, albeit with a slightly narrower focus than most. It is getting very serious about the larger social media play and the ecosystem it hopes to build around it. Quarles is new to his job, having come on board last spring, but he is not new to social media.

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Love And Loyalty: David’s Bridal Launches First Rewards Program

PYMNTS

We have a tremendous amount of research coming from our social media channels, but more importantly, since August, we've spoken to 127,000 brides who have completed a pre-appointment quiz. Our entire leadership team really believes in this service mentality,” she noted. All of that can be part of the Diamond program.

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Best Monitoring Tools for Personal Brands:

BankNXT

I am going to be starting my fifth year teaching social media at UofL, and launching my new Advanced SM strategy class as well this term. In fact, one of our course books is going to be Mark Schaefer’s KNOWN book (and I am thrilled Mark will be doing a guest talk for my class this spring!).

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LinkedIn: The rolodex of the 21st century

Abrigo

Today, Outlook or Gmail contacts, your phone’s address book and LinkedIn have replaced the reams of paper we once used. Your online LinkedIn network can quickly become a source of industry insights and information pertinent to the success of your firm. Thought leadership. Don’t they overlap? Why use more than one?

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Is The Recreation Market Ready For A Payments Makeover?

PYMNTS

One company that is innovating in the sports and recreation industry is Amilia, an online registration and membership management platform. Nevertheless, while the recreational activities market generates vast sums of revenue, Gauthier said industry organizations can suffer from a leadership vacuum. In the U.S.,

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How to get referrals and grow your firm

Abrigo

Some sources of expertise-based referrals include (most popular sources in bold): - Finding the expert in online searches. Reading about the expert in online reviews. Reading a book, blog post or article written by the service provider. Interacting with the service provider on social media.

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