FICO

MAY 17, 2023

FICO is on a mission to unlock the potential of Applied Intelligence and create a connected end-to-end customer experience. It is crucial to identify the market trends and insights that truly matter to your business strategy, enabling you to stay ahead.

Customer Experience 97

Customer Experience Innovation Trends Strategy 97

Insights on Business

FEBRUARY 13, 2019

They use the Bradesco infrastructure, but they operate in parallel. Next was born to complement Bradesco’s strategy. At IBM Think 2019, Henrique Albuquerque from Bradesco Research and Innovation offered insight into how Bradesco is transforming by focusing their entire business structure around the customer journey.

Albuquerque 152

Albuquerque Digital Banking Millennials social media 152

William Mills

MAY 11, 2016

William Mills Agency and Beyond the Arc will be live blogging at FinovateSpring 2016. Sergii Danilenko (Head of Marketing). Customize video, like you would a direct mail piece. Silver 6 operates as Software as a Service (SaaS), so that means no IT and no infrastructure required. ^SR. Tim Dubes (VP, Marketing).

Video 40

Video Lending social media Analytics 40

William Mills

MAY 11, 2016

William Mills Agency and Beyond the Arc will be live blogging at FinovateSpring 2016. Diana Chin (HR & Operations). Customers can store all of their online profiles in one secure location to improve user experience. What’s the market strategy? Customize video, like you would a direct mail piece.

Video 40

Video Mobile social media Analytics 40

William Mills

SEPTEMBER 9, 2016

William Mills Agency will be live blogging at Finovate Fall 2016. Addresses compliance, fraud experience and customer experience analytics. Customers want self-service capabilities but regulation and risk is top of mind that get in the way of digital interactions. Purple = Customer Experience.

social media 40

social media ATM Mobile Customer Experience 40

FICO

MARCH 28, 2023

She has nearly two decades of experience building leading global operations teams and designing enterprise sales go-to-market strategies while delivering impactful customer experiences. Stephanie has previously held executive roles at Apttus, Oracle and RightNow Technologies.

Leadership 52

Leadership Software Community Florida 52

William Mills

NOVEMBER 1, 2016

Personally, I found two other findings more exciting because of how they validated what I have observed among my peers and clients: CMOs having added responsibilities that may include tasks falling within customer experience or sales, for example; and. He explains that his team operates with a data-oriented mentality.

Technology 40

Technology US Customer Experience Marketing 40