Big Data Customer Experience Digital Banking Fintech 
FICO
FEBRUARY 12, 2023
Home Blog FICO Top 5 Customer Development Posts of 2022: Digital Banking and Pricing Opti The most popular posts in our Customer Development category dealt with digital banking, optimizing credit line increases, loan pricing and machine learning for credit risk models.
Chris Skinner
JUNE 19, 2017
We had a great meeting of the Financial Services Club this week with guest keynote Derek White, Global Head of Customer Solutions for BBVA reporting directly to the CEO, Carlos Torres Vila. He gave an insightful presentation around how the world is changing, and how banks are moving from the age of brick to glass to air.
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PYMNTS
SEPTEMBER 6, 2016
In the last four years, we’ve had the adoption of bitcoin, Samsung and Apple Pay and the explosion of FinTech,” said Jenkins. Payments security is no longer the passenger but the driver of a great experience for the bank, the payments enabler and the consumer. This is what connects a bank’s services with third parties.
William Mills
SEPTEMBER 25, 2018
They see themselves as a platform for managing digital identity, secure by biometrics. However, they see their main value as helping to improve customer experience. ^SR Cashoff enhances customer engagement with its loyalty program offering cash back by big-name brands. banks @cashoff_uk Lina Perez, Billy Leung.
Insights on Business
JUNE 11, 2016
Now is the time to bank on a cognitive business! Let’s see what cognitive banking means. If you are attending the June 20-22 American Banker Digital Banking Summit in New Orleans, I will be there and will be presenting on some of these topics. See how IBM redefines the customer experience with Cognitive Banking !
Gonzobanker
DECEMBER 20, 2019
There is an understanding that technology and fintech are going to cause radical change, but the how, how big and when are still very unclear. Sure, we know it’s cliche to point out the merits of this direct banking powerhouse, but the plain fact is that USAA nails every variable in building a Smarter Bank.
Alex Jimenez
FEBRUARY 27, 2019
For four days I listened to all types of presenters, met with IBM and partner representatives, talked to people in all kinds of industries, and finally met in person a fintech-verse friend I have known for many years, Spiros Margaris. Admittedly, I’ve been away from directly managing digital banking and haven’t kept up with IBM Trusteer.
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