Perficient

JANUARY 25, 2023

2023 has commenced, and rates are climbing, inflation is bubbling, and banking customers are continuing to demand hyper-personalized products and experiences from their institutions. Here are five banking trends we’re forecasting for the new year.

Banking Trends 474

Banking Trends Trends United States FDIC 474

Accenture

MARCH 6, 2020

To respond effectively, they need to attain a similar degree of agility throughout their onboarding and customer lifecycle management (CLM) processes—enabling them to protect their revenue base, bring innovative products to market faster and deliver market-leading customer experiences. Achieving this means overcoming….

Customer Experience 195

Customer Experience Innovation Management Marketing 195

The Financial Brand

JUNE 8, 2021

How to know if your core technology is hindering productivity, customer relationship management and service at your institution. The post 4 Signs of ‘Core Fatigue’ in Banking (And What to Do About It) appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Banking Trends 28

Banking Trends Analysis Trends Branding 28

ForwardBanker

JANUARY 24, 2018

The customer experience has solidified itself at the top of the podium as a competitive differentiator and deal breaker. If onboarding is one of the first impressions treasury management clients get of their bank, it makes sense that many banks are eyeing up the lofty idea of re-engineering their current processes.

Technology 33

Technology Customer Experience Management Banking Trends 33

ForwardBanker

JANUARY 24, 2018

The customer experience has solidified itself at the top of the podium as a competitive differentiator and deal breaker. If onboarding is one of the first impressions treasury management clients get of their bank, it makes sense that many banks are eyeing up the lofty idea of re-engineering their current processes.

Technology 28

Technology Customer Experience Management Banking Trends 28

The Financial Brand

JUNE 29, 2021

Here are six essential methods banks and credit unions can adopt to keep people happy. The post Six Ways To Become Consumers’ Favorite Financial Institution appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Banking Trends 32

Banking Trends Analysis Trends Branding 32

Accenture

DECEMBER 21, 2020

In this blog – the second in this two-part series – I’ll look at how banks should respond to the shifts happening within trade and supply chain finance due to market forces and COVID-19. The post Global trade’s new normal: how banks can react appeared first on Accenture Banking Blog.

Marketing 195

Marketing Customer Experience Risk Management Banking Trends 195