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10 Lessons We Learned at the Nacha Smarter Faster Payment Conference

South State Correspondent

With 142 presentations and panels, the content was tailored to the needs of every bank interested in payments. The major themes of fraud, artificial intelligence (AI), expansion of instant payments, open banking, and regulation were particularly relevant to your roles as executives, risk managers, compliance officers, and technology leaders.

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Making omni-channel a reality – Part 4: Assess your operating model

NCR

To deliver a truly customer-centric operating model, it’s important to look at these processes from an outside-in perspective as well. That’s where customer journey comes into the picture. There are various ways of creating and documenting customer journeys. Analyzing product portfolio.

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How JPMorgan Is Preparing For The Next Generation Of Consumer Banking

CB Insights

One big driver behind JPM’s growth in digital customers is its consistent focus on technical hiring. As of the end of July, JPMorgan Chase’s career website had 2,314 open technology jobs, 148 product manager roles, and 63 digital jobs. . JPM is introducing a two-year curriculum to focus on technical skills. JPM Mobile.

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Top 5 Customer Development Posts of 2021

FICO

Managing risk and improving the customer experience during a pandemic presented credit professionals with new sets of challenges. For example, is application fraud or suspicious behaviour being flagged up accurately? Financial Crime – Enterprise Fraud. Report: 2022 Trends for Financial Services.