PYMNTS
SEPTEMBER 10, 2019
ATM , as you likely know, is an acronym for automated teller machine. But, as is the case with so much in banking, technology can make the ATM a potent tool for customer engagement — boosting ROI, too — if financial institutions (FIs) leverage a holistic approach with the machines themselves, with a focus on self-service use cases.
PYMNTS
MAY 28, 2020
In an interview with PYMNTS, Simon Powley , head of global banking and digital strategy at Diebold Nixdorf , said financial institutions (FIs) are likely to see incremental shifts that combine digital activity with brick-and-mortar visits. Namely, people will want to transact digitally, but interact physically.
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Bobsguide
SEPTEMBER 5, 2022
So how can financial services operators build trust in this digital age? One approach is to ensure technology is being utilised to automate simple tasks, allowing bank staff to take on new more complex responsibilities. Technologies like artificial intelligence (AI) and machine learning are making personalisation at scale possible.
PYMNTS
SEPTEMBER 23, 2020
That left FIs scrambling to “rapidly figure out how to get that same emotional and engagement outcome when the possibility of face-to-face is virtually nonexistent,” Randy Piatt , head of product solutions at card technology firm Ondot Systems , told PYMNTS in a recent conversation. Recreating The Card For A Digital-First World .
Jeff For Banks
NOVEMBER 28, 2014
Whatever that strategy may entail, could you not find the resources to fund it? We have seven people in Deposit Ops, and need a new piece of technology or another person and therefore must increase our budget by 7%. Or is our digital strategy champion hyper-focused on installing ATMs that are ADA compliant?
Celent Banking
FEBRUARY 4, 2016
The bank has been going strong with its digital strategy for years, even closing branches and reducing overhead to drive adoption. Bank of America recently added features like touch ID, debit card toggling, two-way fraud alerts, and more to its app, and has been outspoken about the desire to personalize the digital experience.
PYMNTS
JULY 22, 2016
Though the purchase of London-based VocaLink is sure to open the door for Mastercard to play a role in the company’s key payment technology platforms for U.K. s ATM network. that didn’t use its technology in some capacity last year. percent – of VocaLink for approximately $920 million.
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