PYMNTS

MAY 21, 2016

That, as it turns out, was the good old days of voice technology assistance. Today the incorporation of voice technology into daily activities runs the gamut, from taking music requests on-demand to ordering from Amazon to typing your texts for you. to roll out a voice technology offering. The response thus far? Phenomenal.

Technology 115

Technology Trends Maine Digital Banking 115

William Mills

MAY 11, 2016

Banks are not experts in IT, so now they can leverage plug-and-play technology functionality. Corezoid is advocating for a “process focused” view of bank technology, by use of APIs. PayActiv helps consumers with short-term cash, available to be picked up from any ATM. This is a very sophisticated fraud detection technology! ^SR.

Video 40

Video Lending social media Analytics 40

William Mills

MAY 11, 2016

Helping banks with customer retention by transforming data into knowledge about their customer’s engagement and key events on their journey. Race Data brought bank client on stage who is thrilled with the product, he also states that the technology gives context to bank call center employees as well. ^KT. Robert Armiak (CEO).

Video 40

Video Mobile social media Analytics 40

William Mills

AUGUST 11, 2016

HL: Well you know what we’re seeing is that mobile is becoming the primary point of contact for banks and their customers and it’s there at the point of presence. Their branches, their ATMs, their contact center and their voice response unit. The wired desktop experience, the mobile experience, the mobile app.

Branding 40

Branding Mobile Retail Strategy 40

Insights on Business

JUNE 23, 2017

In the banking world, that means the “FinTechs,” companies that exist at the intersection between technology providers and financial service providers. They marketed themselves to younger consumers, often with the lure of slick technology. Fortunately, banks have a long history of technological innovation.

Fintech 154

Fintech Innovation Technology Branding 154

PYMNTS

JANUARY 19, 2021

But moving ahead, traditional FIs will have to adapt to, and adopt, geolocation data usage in order to “connect” the right “data dots” and deliver a safe, seamless customer experience. PYMNTS has found that 55 percent of millennials say they would switch to an FI that uses geodata to enhance the security of users’ accounts.

Data 227

Data Fraud Los Angeles Compliance 227

FICO

JANUARY 19, 2018

Through their own innovations and an overall advancement in technology, online retailers attracted customers away from legacy retailers with a wide variety of choices, low prices, and high convenience. The financial and retail sectors both have emerging competitors who are more technologically sophisticated than the incumbents.

Analytics 45

Analytics Millennials Retail Data 45

CB Insights

JUNE 17, 2020

From healthcare to education to entertainment to manufacturing, technology innovators are stepping forward to help answer that question. In some cases, the technological changes inspired by Covid-19 will come in the form of an acceleration of existing trends — for example, industrial automation and contactless payments. Teletherapy.

Industry 101

Industry Technology Online Video 101

Abrigo

JUNE 10, 2015

But is this what bank and credit union customers want? Even as technology moves banking into a more mobile experience in the more immediate future, a new survey indicates that most people still want the option to be able to walk into a branch of their bank or credit union if necessary. Perhaps not.

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Survey Mobile Millennials ATM 150