PYMNTS

DECEMBER 21, 2016

T-shirts may seem like a simple product, but according to Spreadshirt, there is a ton of hard data and analytics at the core of even the softest shirt. Germany- and Boston-based Spreadshirt uses data, analytics and even social media information to build a product and spread news among communities while printing more than 3.6

Data 100

Data Boston Community social media 100

Independent Banker

SEPTEMBER 30, 2021

If you want to develop trust on social media, you need to be there when your customers need you.”. Use social media to build trust. Here are her tips for building trust on social media: 1. Hill rarely uses social posts to highlight bank products or services. That makes building the trust easier.” —Ed

Community 139

Community Community Bank social media Security 139

Cisco

MAY 29, 2019

And it’s not just about happy customers… Boston Consulting Group data indicates personalizing customer journeys can lead to a 10-30% increase in revenue. Customer satisfaction scores also decline in online assisted customer service (online chat, email or social media channels).

Customer Experience 71

Customer Experience Retail San Diego Study 71

CB Insights

MARCH 13, 2019

New York, Boston, Chicago, and Nashville, among other cities, all played host to newly minted unicorns last year. Company Description: Circle Internet Financial is a Boston-based cryptocurrency company offering a crypto exchange platform, money transfers, and investment services. Circle Internet Financial. Valuation: $3B.

San Francisco 77

San Francisco Company US California 77

Cisco

MAY 29, 2019

And it’s not just about happy customers… Boston Consulting Group data indicates personalizing customer journeys can lead to a 10-30% increase in revenue. Customer satisfaction scores also decline in online assisted customer service (online chat, email or social media channels).

Customer Experience 48

Customer Experience Retail San Diego Study 48

William Mills

MAY 11, 2016

The account has a tie into social media and sharing. This is the integration of mobile social media with trading. Digital analytics database and analytics engine for financial services. Even though I’m a huge advocate of data and analytics, I do find this a bit creepy. Chris Hopen (CEO & Founder).

Video 40

Video Mobile social media Analytics 40

CB Insights

MAY 10, 2018

Before Bruce Doolin Henderson opened the doors of Boston Consulting Group on July 1, 1963, the concept of “competition” barely existed in American business culture, let alone the concept of strategy. Insight: The rigorous, analytical application of expertise to data to come up with insights that will help the company succeed.

Strategy 78

Strategy Management Analytics Tools 78