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AdoreMe: Giving Lingerie A High Tech Touch

PYMNTS

Lucaciu is the chief technology officer of Adore Me , an eCommerce and brick-and-mortar retailer that has adjusted to disruptive changes in its market, including the bankruptcy of the parent company of Victoria’s Secret. 500 list of the fastest-growing private companies in America. Adore Me is ranked No. PYMNTS research shows that 1.9

UX 210
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Mobile Banking Apps Get a Blah Net Promoter Score From Consumers, Bank Innovation Finds

Bank Innovation

Banking consumers take a middling view of today’s mobile banking applications, according to a study by Bank Innovation. In the survey conducted this month by Bank Innovation, banking consumers gave mobile banking a net promoter score of 12, which is in the bottom 25% to 50% of all NPS scores.

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How To Navigate The Rapidly Resetting World Of Retail

PYMNTS

Burkhart will be one of many innovator CEOs on Innovation Project’s The Future Meets The Present Right Now: Can Retail Keep Pace? Skyler Fernandes and current Proudwork CEO — former Rakuten.com CEO — Fumio Kobayashi to discuss the rapidly resetting world of retail — and what merchants can do other than just “going digital.”.

Retail 101
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Chase Beats PNC As Top Bank in Customer Service Satisfaction Report

Bank Innovation

The report, released yesterday, took into account convenience, seamless digital offerings, UX, strong checking account […]. Power's annual National Banking Satisfaction Study, beating last year's winner PNC Bank by a few points, but the rest of the contenders stayed in the same place as last year.

UX 150
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Why The Bank-FinTech Relationship Is More Complicated Than Conflicted

PYMNTS

report: “The rise of digital innovators in financial services presents a significant threat to the traditional business models of retail banks.”. Citi, Standard Chartered, Bank of America, HSBC and Credit Suisse, for example, all reported third-quarter profit increases from the same period last year. Not So Black-and-White.

Fintech 191
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The 2022 GonzoBanker Awards

Gonzobanker

Senators Dick Durbin (D-IL) and Roger Marshall (R-KS) with a rare bi-partisan move showing that pinch-your-banker-and-hug-your-merchant is apparently as wholesome America as apple pie. Let’s see how this new scale allows for big investments in future innovation. She was a trailblazer and an early innovator in analytics.

Community 216
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Finovate Debuts: Innofis Enhances the UX for Banks and Customers

Fintech Labs Insights

>3 million digital end customers (retail & corporate). Moreno, who has served as CEO of Innofis since 2012, started his career at a bank where he worked in retail and corporate banking, marketing, IT, and consulting. We believe banks understand now that a good customer-facing UX is a must. Founded in 2012.

UX 12