Accenture

SEPTEMBER 25, 2017

It’s a concept that banks and financial technology (fintech) companies should—and are—quickly learning. Rather than displacing the incumbents, fintechs are acting as a stimulus for incumbents to raise their game and develop better customer experiences—often in partnership with fintechs. The thrust of one helps the others.

Fintech 153

Fintech Customer Experience America System 153

William Mills

JANUARY 25, 2018

The report includes industry research about what technology, solutions and services U.S. Leading industry analysts, consultants, bankers and financial technology professionals also share commentary and their insights on trends for 2018. Compliance. Branch Technologies. Lending/Risk Technologies.

Report 40

Report Technology Innovation Atlanta 40

Gonzobanker

DECEMBER 14, 2023

For decades many thought it would never happen but now America’s Credit Unions is becoming a reality. Former Bank of America CEO Richard “Dick” Rosenberg , a legendary banker and prolific philanthropist who went on an acquisition tear to make BofA the second-largest bank in America at the time.

Fintech 194

Fintech Community Regional Technology 194

Gonzobanker

DECEMBER 19, 2022

Senators Dick Durbin (D-IL) and Roger Marshall (R-KS) with a rare bi-partisan move showing that pinch-your-banker-and-hug-your-merchant is apparently as wholesome America as apple pie. SoFI gets a commercial bank that brings deposits, compliance, AND business lending. The Smarter Bank Customer Experience Award.

Community 216

Community Fintech Industry Innovation 216

William Mills

MAY 9, 2018

Our Actionable Intelligence Management solutions help banks and mortgage companies streamline and automate manual processes, seize new business opportunities and manage compliance, all while transforming the customer experience. Our dedicated team of 37 professionals are in North America. Key Partnerships & Customers.

Security 40

Security Samsung Strategy San Jose 40

William Mills

SEPTEMBER 9, 2016

Franchises – Americas greatest brands” They have a list view function where investors can investigate franchises near and far. Addresses compliance, fraud experience and customer experience analytics. Social media is a special challenge since social media was not created with compliance in mind.

social media 40

social media ATM Mobile Customer Experience 40

William Mills

SEPTEMBER 7, 2016

Demo: 5 Use cases centering around an Advisor (Andrew) who met with customer who opened a new account. Andrew just needs to review the account and forward on to compliance for their review. Andrew can snooze until Compliance has done their work so his workspace is not cluttered. Also a pretty good customer experience.

Mobile 40

Mobile Cards Fraud Data 40