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User Experience Is Key to Customer Satisfaction, Report Says

Bank Innovation

Having a "frictionless" user experience (UX) is among the top three qualities that bank customers look for when picking a new bank, right after "security" and "trustworthiness," according to a new report by financial technology provider, FIS.

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Chase Beats PNC As Top Bank in Customer Service Satisfaction Report

Bank Innovation

The report, released yesterday, took into account convenience, seamless digital offerings, UX, strong checking account […]. Power's annual National Banking Satisfaction Study, beating last year's winner PNC Bank by a few points, but the rest of the contenders stayed in the same place as last year.

UX 150
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AdoreMe: Giving Lingerie A High Tech Touch

PYMNTS

We’re focused on capital efficiency,” he noted. “We 500 list of the fastest-growing private companies in America. Using Angular improves the user experience – and for Lucaciu, UX is key to AdoreMe’s success. Using capital efficiency, we can do much more effective things when we’re focused on the customer.

UX 210
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The Rise Of ‘Intelligent Engagement’ In Corporate Banking

PYMNTS

In a Masterclass conducted by Karen Webster, Norm DeLuca, managing director of banking solutions at Bottomline Technologies , said banks must put corporate clients at the center of their digital transformation roadmaps, helping those enterprises capitalize on the competitive advantage fostered by advanced technologies.

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How To Navigate The Rapidly Resetting World Of Retail

PYMNTS

A firm can invest all the capital in the world into getting a perfect UX built for them on the outside — but if everyone in the firm from the CEO to the clerk hired yesterday aren’t on board and in lockstep on every last detail of that user experience, the effort is going to fail. “A But some will — some are.

Retail 101
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Temenos to Acquire Kony: So What?

Gonzobanker

Still to be sorted out are overlaps between Infinity and Kony’s UI/UX assets. For Kony clients, the Temenos deal eliminates the distraction that could have been associated with an IPO and provides a strong, well-capitalized parent. leader Emily Steele will be retained.

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Early-Bird Discount Extended for FinDEVr Silicon Valley

Fintech Labs Insights

Personal Capital. Of the more than 600 CTOs and tech execs, UX designers and software architects, engineers, evangelists, and more, an expert audience is coming together from: ABN AMRO Bank. Capital One. of America. United Capital. Venture Capital Journal. Totum Wealth. Wisdom Design Associates. WiseBanyan.