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Retail banking trends to look out for in 2023

Independent Banker

“We are actively looking at additional communities in Dane County and hope to have another new bank to open in 2023. We are continuing to explore relationships with fintechs, especially as it relates to fraud prevention and providing more value to our customers,” says chief deposit officer Dan Hancock. “We

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FICO Women Leaders: Sharing Our Insights and Success

FICO

At our annual FICO World event, we host Women in Leadership seminars and forums. We have also organized regional forums for female leaders in fintech, such as a recent Women in Leadership event held in Toronto in December 2022. We discussed the importance of the coaching approach of “leadership starts with self”. Join us there!

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BaaS Banks Are in Time Out, and Here’s Why It’s a Big Deal

Gonzobanker

While nearly half of financial institutions surveyed for Cornerstone Advisors’ 2022 and 2023 What’s Going On In Banking studies had BaaS on their radar for a future strategy, those currently pursuing a BaaS strategy, in the process of developing a strategy or considering a strategy all declined year over year. If only it were so easy.

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Claims Automation for Health Plans: Transformation with a Small “t”

FICO

In this post, I will touch on the current state of health insurance claims automation and common pressures for innovation in claims operations. Resolution of a claim query may include manual intervention by the health plan’s claims operations team, the plan’s provider relations team, the clinical team, their call center team, and others.

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The 2023 GonzoBanker Awards

Gonzobanker

While Huntington is down like most bank stocks, the pain hasn’t been as severe, and Huntington doubled down on local markets in 2023 by consolidating business units. He passed away in January 2023. The Worst Day of the Year Award – goes to May 1, 2023, when First Republic Bank failed. What a year.

Fintech 194
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Making omni-channel a reality – Part 4: Assess your operating model

NCR

One of the key stages of an omni-channel transformation is assessing your existing operating model and looking for ways it can be improved. To deliver a truly customer-centric operating model, it’s important to look at these processes from an outside-in perspective as well. Analyzing product portfolio.

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FICO Platform Gets 19 Major Enhancements in Applied Intelligence

FICO

Multiple roles across data science, risk management, marketing, operations, and lines of business can collaborate effectively to drive cross-functional change. For organizations to achieve this at scale and drive customer satisfaction and retention, organizations must execute fully individualized personalization with real-time AI.