2022 Customer Experience Fintech Leadership 
FICO
JULY 19, 2022
Wolf, Goat and Cabbage: The Digital Customer Experience Riddle. Disjointed digital customer experiences are causing banking and insurance customers to flee in record numbers. Tue, 07/19/2022 - 14:55. What does this riddle have to do with digital customer and experience and the customer journey?
Gonzobanker
JULY 20, 2022
Bank executives are coming to understand that in today’s world, the customer experience (CX) is the product, although not all have made a serious commitment to address newfound competition. The bottom line is this: most banks lack the true management leadership and operating disciplines necessary to execute successfully on digital.
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FICO
MARCH 28, 2023
FICO has customers worldwide, and I am intent on increasing opportunities for women in technology and financial services. At our annual FICO World event, we host Women in Leadership seminars and forums. She asked if we could share our experiences with the Swisscard Female Network. Of course, I jumped at the chance.
Abrigo
MAY 5, 2022
Breaking Banks Breaking Banks , billed as the #1 global fintech podcast and radio show, began in 2013 and is hosted by media firm Provoke.fm. Some recent episode titles: “Secret Sauce for Deeper Relationships & What’s So Nifty About NFTs” and “Fintech Investment and Growth Opportunities.” Asset/Liability. Fraud Prevention.
Gonzobanker
JULY 8, 2022
However, in order to address this leadership mandate, CIOs must break through the tactical mindset and focus that consumes most hours of their day. Oftentimes, bank leadership has issues setting priorities, and the CIO ends up stuck between politically powerful executives competing for resources. 2: Talent Shortage. and a shocking 1.3%
Independent Banker
MARCH 31, 2022
From credit union overreach to onerous overregulation, the 2022/23 ICBA board of directors has plenty on its to-do list. When the 2022/23 ICBA board of directors was introduced at ICBA LIVE in San Antonio, Texas, there was a palpable sense of excitement in the air. Photos by Chris Williams. By Molly Bennett.
Abrigo
FEBRUARY 23, 2022
A recent survey by Abrigo found that 87 percent of banks surveyed are working to win more small business loans in 2022. Is growing the small business loan portfolio on your bank or credit union’s agenda? If so, you’re not alone.
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