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Financial Brand Forum 2019: 5 Wins in 5 Minutes

Gonzobanker

In five short years, The Financial Brand Forum has grown from startup to become the preeminent financial industry event. It was a tall order, but Delorier nailed it with “No more chasing Chase” but leading the “democratization of private banking” with Umpqua’s Go-To approach, replacing digital strategy by “digitizing the bank’s strategy.”

Branding 136
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Retailers Rethink Store Concepts, Digital Strategies Amid New Realities

PYMNTS

Nordstrom opened its first full-line men’s store in Manhattan back in April, and is planning a women’s store, scheduled to open in 2019. In a presentation last month, CEO Anne Bramman said she expects digital sales to grow about 26 percent in 2017, up to 40 percent by 2022.

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The top 4 trends banks can’t ignore in 2019

Cisco

We’ve identified the top 4 trends that banks can’t ignore in 2019. #1. Mobile-first banking is an immediate driver of digital strategy. How Chatbots and Voice are Shaping the Future of Banking (The Financial Brand). Consumers Crave More Mobile Banking Features Despite Security Concerns (The Financial Brand).

Trends 64
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AI and the rise of digital humans in financial services

Insights on Business

“AI is not going to replace managers, but managers who use AI will replace the managers who do not,” Rob Thomas, IBM General Manager of Data and AI predicted at IBM Think 2019. [1] AI implementation grew by 270% in the past four years, and 37% in just the past year, according to a 2019 Gartner study. Free the humans!

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The top 4 trends banks can’t ignore in 2019

Cisco

We’ve identified the top 4 trends that banks can’t ignore in 2019. #1. Mobile-first banking is an immediate driver of digital strategy. How Chatbots and Voice are Shaping the Future of Banking (The Financial Brand). Consumers Crave More Mobile Banking Features Despite Security Concerns (The Financial Brand).

Trends 48
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Unwrapping Chipotle’s Evolving Digital Ordering Strategy

PYMNTS

Fast casual chain Chipotle Mexican Grill became one of the first major restaurant brands to pioneer the mobile ordering experience in 2008. The company has since expanded its digital ordering portfolio to include artificial intelligence (AI)-powered phone ordering, drive-thru pickup lanes and a reordering feature through Amazon’s Alexa. .

Strategy 130
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Inside Chipotle’s Decade Of Digital-First Ordering Innovation

PYMNTS

Quick-service restaurants (QSRs) have heard the call for innovative digital ordering capabilities, with several major brands stepping up their investments in this area. The company has partnered with autonomous technology firm Nuro with plans to put driverless delivery vehicles to work in Houston, Texas, by the end of 2019.