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AI and the rise of digital humans in financial services

Insights on Business

“AI is not going to replace managers, but managers who use AI will replace the managers who do not,” Rob Thomas, IBM General Manager of Data and AI predicted at IBM Think 2019. [1] AI implementation grew by 270% in the past four years, and 37% in just the past year, according to a 2019 Gartner study.

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The top 4 trends banks can’t ignore in 2019

Cisco

We’ve identified the top 4 trends that banks can’t ignore in 2019. #1. Mobile-first banking is an immediate driver of digital strategy. How Chatbots and Voice are Shaping the Future of Banking (The Financial Brand). Consumers Crave More Mobile Banking Features Despite Security Concerns (The Financial Brand).

Trends 64
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The top 4 trends banks can’t ignore in 2019

Cisco

We’ve identified the top 4 trends that banks can’t ignore in 2019. #1. Mobile-first banking is an immediate driver of digital strategy. How Chatbots and Voice are Shaping the Future of Banking (The Financial Brand). Consumers Crave More Mobile Banking Features Despite Security Concerns (The Financial Brand).

Trends 48
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Inside Chipotle’s Decade Of Digital-First Ordering Innovation

PYMNTS

Quick-service restaurants (QSRs) have heard the call for innovative digital ordering capabilities, with several major brands stepping up their investments in this area. The company has partnered with autonomous technology firm Nuro with plans to put driverless delivery vehicles to work in Houston, Texas, by the end of 2019.

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Unwrapping Chipotle’s Evolving Digital Ordering Strategy

PYMNTS

Fast casual chain Chipotle Mexican Grill became one of the first major restaurant brands to pioneer the mobile ordering experience in 2008. The company has since expanded its digital ordering portfolio to include artificial intelligence (AI)-powered phone ordering, drive-thru pickup lanes and a reordering feature through Amazon’s Alexa. .

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Walmart Amazon Whole Paycheck Tracker: Logistics Upgrades, New Leadership

PYMNTS

This week the big headline generator wasn’t anything that either brand was selling, or doing in service or sales, but instead what a spokesperson said — specifically what they said about the current controversy over Amazon’s place in claiming the consumer’s whole paycheck. Big Plays of the Week: The Digital Brand Reshuffles .

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Alphabet’s New CEO, Millennial Black Friday Spending And Digital Drivers’ Licenses Top This Week’s News

PYMNTS

He will be the executive responsible and accountable for leading Google, and managing Alphabet’s investment in our portfolio of Other Bets.” . Visa is working with four global finance firms to help FinTechs issue digital and plastic payments. Millennials Were Black Friday’s Big Spenders in 2019. in Q3 2019 .