BankNXT

JANUARY 22, 2018

As we roll further into 2018, thoughts inevitably turn to the big themes we might expect (and hope) to see for user experience in the financial services industry. UX strategy in banking and financial services in 2018 on BankNXT. Story by Tom Evans.

UX 79

UX Strategy User Experience Industry 79

Insights on Business

DECEMBER 12, 2018

GRC Coming of Age in 2018. OpenPages with Watson v8 offers a completely reimagined user experience with a specific focus on engaging the first line of defense (or infrequent user) with a low touch, zero training model. Efficiency. Risk-aware decisions. Efficiency. Risk-aware decisions. to “what’s coming?”

Innovation 111

Innovation Compliance User Experience Regulation 111

PYMNTS

FEBRUARY 19, 2018

In the age of voice-activated UX [user experience] in general,” Gurukula told Karen Webster in a recent conversation, “users expect that a transition to a conversational mode of interacting should mean that ‘technology’ just fills in a lot of the usual information gaps without having to ask the consumer.”.

Payments 125

Payments User Experience Security Examples 125

CB Insights

OCTOBER 4, 2018

For one, in January 2018, Facebook CEO Mark Zuckerberg mentioned cryptocurrency when disclosing his annual project for 2018: “There are important counter-trends to [the rise of Big Tech] — like encryption and cryptocurrency… I’m interested to go deeper and study the positive and negative aspects.”. So what is Facebook’s strategy?

cryptocurrency 78

cryptocurrency blockchain Groups UX 78

CB Insights

OCTOBER 31, 2019

Facebook scaled back work on its flagship “M” virtual assistant after it revealed that M had failed in handling 70% of all user requests. By 2018, news coverage of chatbots was in decline. Mentions of chatbot tech on public company earnings calls peaked in early 2018, but fell to nearly half that by the end of the year.

Industry 78

Industry Examples Tools Retail 78