FICO

FEBRUARY 2, 2023

Part 2 – The Big Pivot: How Innovators Turn the Corner with AI Can you feel the changes underfoot? Automation fueled by AI and ML is optimizing formerly unwieldy processes, leading to better customer experience, and faster time-to-market. Business processes are getting streamlined.

Customer Experience 52

Customer Experience Management Training Analytics 52

FICO

AUGUST 3, 2022

There’s an arms race to leverage agile, best-in-class technology that consistently delivers top-performing customer experiences – all enabled by data-driven intelligence. Banking and financial services continue to be disrupted by leaner, new-to-market fintechs andchallenger banks, as well as shifting economic and regulatory conditions.

Data 52

Data Analytics Customer Experience Technology 52

FICO

JUNE 27, 2022

Build Winning Customer Experiences Without Tanking Efficiency. Banking and insurance companies have a customer experience problem: despite spending hundreds of millions of dollars trying to optimize their clients’ customer experiences through digital transformation – spending that totaled more than $1.3

Customer Experience 52

Customer Experience Analytics Strategy Management 52

FICO

AUGUST 11, 2022

By leveraging a shared and reusable set of platform capabilities to build dynamic applications, your IT teams can more quickly respond to business opportunities without having to manage the increased complexity of a new system or the integration of yet another point solution. . Scaling Your IT Influence with Composable Thinking.

Tools 52

Tools Resources Data Technology 52

FICO

NOVEMBER 30, 2022

Instead of managing disparate data streams within the bank, think about the broader customer data pipeline and create a content map. Feature Management enables banks to build and manage a shareable library of data features that can be calculated from raw and processed data. The goal here isn’t to know customers perfectly.

Retail 52

Retail Data Analytics Fraud 52

FICO

MAY 17, 2023

These rich enhancements span the digital innovation lifecycle, from data to insights to actions to business outcomes and further differentiate our flexible capabilities like analytics & machine learning, decisions, mathematical optimization, and business simulation.

Analytics 52

Analytics Innovation Data Tools 52

FICO

JUNE 21, 2022

In fact, as early as next year, it’s predicted at least one in four (25%) will be reliant on applied intelligence, in the shape of AI sentiment analysis, to improve customer experience via decision platforms. Digital decision platforms have been driving a diverse mix of innovations. It's now expected to deliver a further €8.5

Management 52

Management Customer Experience Regional Strategy 52