FICO

FEBRUARY 2, 2023

Automation fueled by AI and ML is optimizing formerly unwieldy processes, leading to better customer experience, and faster time-to-market. Part 2 – The Big Pivot: How Innovators Turn the Corner with AI Can you feel the changes underfoot? Business processes are getting streamlined.

Customer Experience 52

Customer Experience Management Training Analytics 52

FICO

AUGUST 3, 2022

There’s an arms race to leverage agile, best-in-class technology that consistently delivers top-performing customer experiences – all enabled by data-driven intelligence. Richard Lagerweij is Senior Director, Pre Sales & Business Development in EMEA at FICO, specializing in advanced technology and our Decision Management Platform.

Data 52

Data Analytics Customer Experience Technology 52

FICO

JUNE 27, 2022

Build Winning Customer Experiences Without Tanking Efficiency. Banking and insurance companies have a customer experience problem: despite spending hundreds of millions of dollars trying to optimize their clients’ customer experiences through digital transformation – spending that totaled more than $1.3

Customer Experience 52

Customer Experience Analytics Strategy Management 52

FICO

AUGUST 11, 2022

By leveraging a shared and reusable set of platform capabilities to build dynamic applications, your IT teams can more quickly respond to business opportunities without having to manage the increased complexity of a new system or the integration of yet another point solution. . Scaling Your IT Influence with Composable Thinking.

Tools 52

Tools Resources Data Technology 52

FICO

NOVEMBER 30, 2022

Instead of managing disparate data streams within the bank, think about the broader customer data pipeline and create a content map. Feature Management enables banks to build and manage a shareable library of data features that can be calculated from raw and processed data. Here’s how.

Retail 52

Retail Data Analytics Fraud 52

FICO

JUNE 21, 2022

New IDC research predicts that within the next two years around 30% of global Tier-1 banks will rely on relevant and responsible personalization as a key differentiator to retaining loyal customers. Agility always poses challenges when it comes to delivering value, managing and measuring success. million (US$9.7

Management 52

Management Customer Experience Regional Strategy 52

FICO

MAY 17, 2023

Empower Your Enterprise Transformation As organizations increase in size, an unfortunate side effect is that many become siloed by department and distant from the customer. Multiple roles across data science, risk management, marketing, operations, and lines of business can collaborate effectively to drive cross-functional change.

Analytics 52

Analytics Innovation Data Tools 52