The Financial Brand

OCTOBER 26, 2014

As concerns about payment card security increase, the factors that go into selecting a preferred method of payment is also changing. Payments mobile wallets rewards Security TSYS'

Security 30

Security Payments Mobile Cards 30

Independent Banker

OCTOBER 29, 2014

Research and everyday observation show how consumers are increasingly using mobile technologies. A consensus says that the future banking customer relationships—particularly for millennial consumers—will orbit to one degree or another around mobile technology. s entry into the payments business with Apple Pay. Fees follow.

Mobile 105

Mobile Community Bank Community Technology 105

Abrigo

DECEMBER 19, 2014

This process can be both time consuming and complex. Respondents indicated that determining and justifying expected monthly payments is the most troublesome part of this method, followed by determining when to generate a balloon payment in the cash flow schedule. Take for instance the example of John, above.

Analysis 186

Analysis Payments Resources Marketing 186

Celent Banking

DECEMBER 1, 2014

Canadian consumers could benefit from new, exciting and useful mobile tools. There have been interesting mobile payments announcements (e.g. Consumers need help managing their money and turn to their bank for advice. Our US consumer survey and Canadian consumer survey point quite clearly to this.

User Experience 173

User Experience Mobile Innovation United States 173

CFPB Monitor

DECEMBER 19, 2014

million in consumer redress (in the form of refunds and balance reductions) and pay a $100,000 civil penalty to the CFPB. When consumers elected to make payments through military allotments, FAC and MCS also allowed consumers to authorize withdrawals from a bank account as a back-up payment method.

North Carolina 74

North Carolina Retail Company Virginia 74

Gonzobanker

SEPTEMBER 15, 2014

Never in the history of payments has there been such a media-frenzied, corporate disrupting and consumer-captivating moment as last week’s unveiling of Apple Pay as part of this week’s release of the iPhone 6. September 9, Apple Pay Day, will be remembered as the day the payments industry woke up to mobile.

Apple 109

Apple Cards Mobile Community Bank 109

CFPB Monitor

OCTOBER 30, 2014

Mishkin While mortgage and student loan servicing violations cited by the CFPB in its Fall 2014 Supervisory Highlights have grabbed the headlines, the report also includes noteworthy observations regarding the violations found by the CFPB in debt collection, electronic fund transfers and consumer reporting. Debt collection.

Report 87

Report Policies Payments Regulation 87

CFPB Monitor

OCTOBER 23, 2014

And in another significant change from the proposal, the final rule requires the lender to pay interest on the points and fees overage at the contract rate applicable during the period from consummation until payment is made to the consumer.

Meeting 144

Meeting Regulation Policies Payments 144

CFPB Monitor

DECEMBER 11, 2014

Mishkin In conjunction with its field hearing today on medical debt collection, the CFPB released a study that “describes characteristics of the medical and non-medical collections tradelines on consumers’ credit reports and the processes by which they appear and disappear.” Information about the outcome of disputes.

Study 95

Study Industry Report Data 95

Jack Henry

OCTOBER 1, 2014

In the beginning (of September), mobile payments were without form, chaos covered the face of the deep, and the spirit of Steve Jobs hovered over Cupertino, California. It was Apple Pay—Apple’s foray into mobile NFC tokenized payments at the point of sale. Apple has broken the chicken-or-egg stasis of mobile payments in the U.S.

Apple 98

Apple Fraud Cards Mobile 98

CFPB Monitor

NOVEMBER 6, 2014

Kaplinsky The CFPB’s Office of Older Americans has issued a report titled “a snapshot of debt collection complaints submitted by older consumers,” which provides information drawn from complaints submitted to the CFPB from July 2013 to September 2014. CFPB Rulemaking Debt Collection CFPB complaints debt collection'

Report 76

Report Data Payments 76

Celent Banking

NOVEMBER 12, 2014

Simple has experienced a number of issues related to payment scheduling, the “safe-to-spend feature,” and service outages or delays. This should satisfy a growing number of digitally driven consumers, as well as provide a clear path for banks looking to move accounts to more digitally-focused services.

social media 232

social media Customer Experience Branding Mobile 232

Javelin Strategy & Research

SEPTEMBER 2, 2014

I just accepted a position on the Consumer Advisory Board of the CFPB. This will require several trips a year to Washington, DC along with several touch-points, and I’m looking forward to getting acquainted with the CFPB’s staff and other 24 Consumer Advisory Board (CAB) members. I have a lot to learn!

Innovation 58

Innovation DC FDIC Strategy 58

Javelin Strategy & Research

OCTOBER 19, 2014

Consumer Confidence in Mobile Purchasing is Growing. Figure: Consumers Purchasing Physical Goods Using a Mobile Phone 2009-2014. Loyalty and rewards, to lure more merchants to join and to get consumers re-using the solution more often. Dynamic Payments Mobile Uncategorized Android Apple Pay iOS mobile payments'

Apple 68

Apple Analysis Mobile Strategy 68

Jack Henry

JUNE 4, 2014

He also offered me the ability to write my check while he was there and he would snap a picture of my payment or take my credit card payment in person. In a short 15 minute encounter, I realized everything we are doing at ProfitStars is reaching past the bank/credit union consumer and being implemented at the small business.

Mobile 92

Mobile Community Bank Cards Community 92

SWBC's LenderHub

OCTOBER 30, 2014

The more convenient modern e-commerce becomes, the more susceptible businesses, financial institutions, and consumers are to fraud. As a lender, you are tasked with meeting your borrowers’ needs for convenient online payment processing technology, while still ensuring the platform is secure.

Cyber Security 60

Cyber Security Risk Management Fraud Security 60

Jeff For Banks

MARCH 15, 2014

Consumer Preferences : The pace that bank customers were adopting new delivery channels and non-traditional financial intermediaries was both concerning and exciting to the students. Loss of the Payment System : Here is a crutch that we used to keep customers in the banking system. Their responses, however, were surprisingly cohesive.

Industry 115

Industry Oregon Utah Washington 115

ABA Community Banking

DECEMBER 2, 2014

Consumer demand drives investment; three key vendors identified Technology Payments Vendor Management Mobile. 1Payments'

Mobile 71

Mobile Management Technology Payments 71

Jack Henry

AUGUST 13, 2014

The article outlines the move companies like Facebook and Google are making to position themselves to get into the $60 billion worth of mobile payments (by 2017). These technology titans have the budgets and the users to create a first-class user experience and completely disrupt the way all of us view mobile banking and mobile payments.

Google 108

Google Apple Mobile Community Bank 108

CFPB Monitor

DECEMBER 12, 2014

The defendants’ alleged conduct included charging unlawful advance fees, falsely promising lower payments, and falsely claiming quick relief from default or garnishment. The complaint seeks an injunction barring future TSR and CFPA violations by the defendants, restitution to harmed consumers, and civil money penalties.

Company 92

Company Florida California Payments 92

Jack Henry

AUGUST 21, 2014

After USAA’s 2009 introduction of mobile deposit to its retail customer base, the focus for many financial institutions turned to winning the consumer and small business customer. Source: Javelin) Mobile remote deposit has reached a pivotal point of availability for consumers and micro businesses. Moving Mobile Beyond the Consumer.

Mobile 88

Mobile Retail United States Technology 88

Javelin Strategy & Research

SEPTEMBER 10, 2014

Overall Analysis: Apple Pay is the most important mobile payment system to be released to date. Apple iOS control almost half the existing consumer smartphone market (45% vs. 47% for Android) in the U.S. 3) Payment Networks like Visa, MasterCard, American Express and Discover (as of Sept 10) are part of the new ecosystem.

Apple 68

Apple Analysis Mobile Security 68

Javelin Strategy & Research

MAY 13, 2014

It has been a newsworthy month in the world of bill payment startups. Check serves as an example to financial institutions that the new definition of “PFM” centers on mobile apps that enable on-the-go consumers to tackle on-the-go financial decisions more smartly. But consumers need not grieve deeply for want of choices.

Payments 67

Payments Mobile Strategy Course 67

CFPB Monitor

NOVEMBER 14, 2014

Yesterday I attended the Consumer Financial Protection Bureau’s (CFPB) field hearing in Wilmington, Delaware, at which the CFPB unveiled and accepted public comment on its long-awaited proposed rule for prepaid accounts under the Electronic Fund Transfer Act (Regulation E) and the Truth In Lending Act (Regulation Z) (the Rule).

Delaware 84

Delaware Cards Regulation Lending 84

CFPB Monitor

OCTOBER 7, 2014

The topics covered include: (1) brokered transactions, (2) origination charges, (3) calculating cash to close, and (4) the adjustable payment and adjustable interest rate tables. . The Loan Estimate form is meant to provide accurate disclosures to consumers, not to document eligibility for tax benefits or other purposes.

Taxes 114

Taxes Payments Industry Compliance 114

ABA Community Banking

DECEMBER 16, 2014

Consumers don’t put highest priority on innovation Retail Banking Payments Channels Mobile Cyberfraud/ID Theft. 1Payments'

Security 58

Security Payments Innovation Retail 58

Tomorrow's Transactions

DECEMBER 12, 2014

1, since as far as I know it has the highest proportion of non-cash payments at retail POS anywhere in the world and a well-developed mobile account-to-account infrastructure) and I’d also have Norway somewhere near the top of the list. Both types of mobile payment are in use in Korea already, and the race isn’t even close. 20 in cash.

Cards 66

Cards Payments Taxes Retail 66

Tomorrow's Transactions

DECEMBER 19, 2014

I will stick my neck out and predict that consumers will not see any benefit from European interchange meddling. Fees to process debit and credit card transactions are to be capped under an EU law that attempts to wrap-up a protracted battle with payment groups such as Visa Europe and MasterCard. From How To Help The Unbanked?

Cards 51

Cards Regulation Retail Payments 51

Independent Banker

NOVEMBER 13, 2014

A variety of consumer smart watches are made by Samsung and companies called Pebble Tech, Qualcomm and Artefact. In addition to allowing people to access the Web unobtrusively, today’s wearable devices—most of which operate in tandem with a smartphone—allow consumers to send email and text messages and take pictures or video.

Technology 79

Technology Google Community Bank Samsung 79

CFPB Monitor

DECEMBER 4, 2014

Mishkin The CFPB has announced that it has entered into a proposed consent order with Premier Consulting Group LLC and a related law firm to settle claims that the defendants charged consumers upfront fees in violation of the Telemarketing Sales Rule (TSR). The consent order does not provide for restitution.

New York 60

New York Compliance Groups Payments 60

CFPB Monitor

OCTOBER 30, 2014

Regulation Z loan originator compensation rule (“LO Compensation Rule”), filed a motion to dismiss three counts of the class action complaint filed against it in July 2014 in a California federal court by a consumer who received redress under the consent order.

Utah 83

Utah Company California Regulation 83

Gonzobanker

DECEMBER 2, 2014

If only gas stations had a payment method so convenient. The big thing in mobile payments articles over the past couple of years has been the ability to alter consumer behavior, and honestly, I have to admit that this has been one of the biggest surprises. Cards and Payments – from Strategy to Execution. Cheers, DJ.

Apple 129

Apple Cards Mobile Strategy 129

Banking 2020

OCTOBER 28, 2014

For a sector that can be so critical to so many consumers, this is a worrisome trend. If anything, it’s speculated that mobile capabilities are actually fueling this activity—geo-location features mean consumers can be told where the nearest ATM is more easily than ever before. And that’s all it takes for a trend to take off.

Google 86

Google ATM Trends Study 86

Money and Payments

JUNE 3, 2014

It was not the regular warning or disclaimer for consumers, but a warning for the payments industry. DNB also announces that it will strictly supervise banks and payment institutions: DNB will therefore strictly assess the compliance with applicable law (a.o. In 2014, DNB will. aml bitcoin money security and fraud'

Bitcoin 48

Bitcoin Company Payments Fraud 48

Javelin Strategy & Research

JUNE 21, 2014

I had the pleasure of speaking at NextBankUSA in Boston the other week on the Future of Payments, as I see them. The crux of my presentation being… “Chip and PIN” had no idea that they would inadvertently launch “Fish and Cushion” and that goes for the payments industry as a whole. What can I say? I crack myself up.

Google 70

Google Apple Retail Boston 70

Javelin Strategy & Research

DECEMBER 9, 2014

Electronic commerce is all about consumer empowerment, and our research shows that individuals welcome opportunities to control more of their finances. Consumers want this shift of control and they largely cannot get it, and our efforts to solely stop identity fraud by focusing on stopping data breaches will never be enough.

Fraud 71

Fraud Security Data Mobile 71

ABA Community Banking

DECEMBER 23, 2014

Choice still critical to consumers Retail Banking Payments Channels Mobile. 1Payments'

Mobile 45

Mobile Retail Payments 45