PYMNTS

JULY 13, 2018

The ins-and-outs of the emerging ecosystem of contextual commerce was the topic of a recent discussion between Karen Webster and Azita Habibi, business development lead at Braintree , a payments services firm owned by PayPal. Of that group, 84 percent report satisfactory experiences with it. It’s UX 101,” Habibi said. “No

User Experience 100

User Experience UX social media Retail 100

PYMNTS

JANUARY 3, 2017

Retail is a dog-eat-dog world, operating at times on the thinnest of margins. And of those 500 users, 38 percent said card usage is driven by how much cash they have on hand; another 25 percent said their choice to use plastic is driven by the rewards that come with those chosen payment methods. credit cards, 1.3

Retail 137

Retail UX Cards Branding 137

PYMNTS

JUNE 18, 2020

The challenge with shopping from merchants based in other countries, however, is that their sites are often in different languages, they may not accept preferred payment methods and it can be difficult to track items once they are shipped. About half of European eCommerce sites use IP recognition technology, for example.

UX 159

UX Data United States Study 159

PYMNTS

JULY 13, 2017

­­­­­­­­­ Once upon a time, merchants had direct contractual agreements with the acquirers who signed them up to accept payments. Recently, a new layer has been added to the acquiring ecosystem that has: the Payment Facilitator, or PayFac. Merchant Experience Is Priority One.

User Experience 108

User Experience Software Compliance Payments 108

PYMNTS

JUNE 13, 2019

For businesses that operate within the payments ecosystem, playing the long game also means, on occasion, retooling — proactively. In payments, the long game is one of speed (a marathon toward a sprint?), focused direct-to-consumer (DTC) operations tied to Whitepages.com.

UX 124

UX Fraud Regional Operations 124

PYMNTS

AUGUST 9, 2019

On the flip side, consumers earning between $50,000 and $100,000 per year are more likely to trust companies they use to manage their finances and payments like PayPal. percent who want those apps embedded into their voice assistants actually desire a very similar, if not identical user experience: This 44.3

Data 155

Data Millennials Google Apple 155

PYMNTS

JUNE 4, 2020

It’s about digital payments really changing lives — and it’s across the board.”. VB added that there’s mounting competition from non-bank players to use payments as a leverage point to start offering financial services. Instead, they mostly provide a pre-paid card attached to a much slicker digital user experience (UX).

Mobile 141

Mobile UX Cards Payments 141

CB Insights

OCTOBER 10, 2017

Daily bill payments from Check’s mobile app reached over $1M in daily volume in just one year. For the non-exited companies — Robinhood, Acorns, Stash, and Credit Karma — we looked at which apps had the highest rates of user growth and what’s driving expansion. Design can build up trust or break it down very quickly.

Tools 78

Tools Millennials US Maine 78