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Collaboration: The New Competitive Weapon

Gonzobanker

In an industry where the top five institutions control more than half the market share, it amazes me how few of the 6,000 other banks are taking advantage of shared insights and resources to compete. We see the types of content being shared through social media. GonzoBanker Bank CEO Roundtable San Diego June 5-7.

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Venmo, Girl Scouts And Bitcoin: The Week In Unexpected Upsides

PYMNTS

The magic that makes it happen is the social media part of the Venmo platform, which allows users to list a live feed of their transactions in an easily digestible, scrollable, emoji-filled form. One anonymous San Diego scout sold more than 300 boxes of Girl Scout cookies in less than six hours.

Bitcoin 178
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2020 GonzoBanker Awards

Gonzobanker

Banks and credit unions had to fundamentally change their delivery, support and relationship management models at scopes and speeds that were unheard of. This is a classic bank deal – one acronym buys another at a good price and plans to cut the hell out of cost while adding markets. Market cap in January: $19B. Remember that?

Idaho 181
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The Best Opportunities for Retail Banks to Improve Customer Experience

Cisco

To satisfy customers in an increasingly competitive market, banks must identify and optimize on critical opportunities to connect with customers in more personalized, meaningful ways, both in branch and remotely. Customer satisfaction scores also decline in online assisted customer service (online chat, email or social media channels).

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Fraud Ideas from FICO World 2022 – and Excitement for 2023!

FICO

It’s summer, and for most of San Diego, this year that means visiting “Top Gun” film locations or heading to one of our city’s amazing beaches. One customer told how they had been able to deploy user defined variables in FICO Falcon Fraud Manager to track and understand payment velocities. Tue, 07/02/2019 - 02:45.

Fraud 52
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The Best Opportunities for Retail Banks to Improve Customer Experience

Cisco

To satisfy customers in an increasingly competitive market, banks must identify and optimize on critical opportunities to connect with customers in more personalized, meaningful ways, both in branch and remotely. Customer satisfaction scores also decline in online assisted customer service (online chat, email or social media channels).

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Curating Amenities For Homeshare Guests With Subscription Boxes

PYMNTS

They stayed at a nice Airbnb apartment in San Diego in a luxury high-rise with four people staying in a four-bedroom, two-bath condo. The company sells the boxes to hosts, apartment property managers and owners who can gift them to guests upon arrival. On the individual side, it taps into digital marketing and social media.

San Diego 109