article thumbnail

REPORT: Payment Tech Tops FIs’ Innovation Agendas

PYMNTS

We also analyzed how the areas that FIs are focusing on relate to such factors as level of investment, on-time performance and innovation strategy. Payment technology is in many ways the flagship among the fleet of innovations that banks are pursuing. percent of bottom performers will invest in UX.

article thumbnail

Peter Kulik Innovation Award: How Auriga’s WWS is innovative

Bobsguide

WWS solves major industry challenges such as improving self-service security or enhancing the retail banking customer experience of digital self-service banking. Q: What can organisations do to improve the security of the ATM ecosystem and enhance the user experience at ATMs?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Deep Dive: How Loyalty Innovation Improves Member Relationships, Boosts Brand Awareness

PYMNTS

percent of CU members in the survey said they would prefer their CUs to not innovate at all, while 76.3 percent supported having their CUs innovate and 17.3 percent said they would be willing to switch institutions if their CUs did not choose to innovate at all. Loyalty Innovation Strategies . Likewise, 33.3

article thumbnail

In Banking Innovation, Eyeing The Needs Of The ‘Digital Native’

PYMNTS

They’re kind of caught in this almost like an identity crisis because the large banks have secured a message that size matters. The small banks have secured a similar message but for different reasons.”. “And I know that this is a very overused cliché, but they are ‘too small to be big, too big to be small.’ and beyond.

article thumbnail

FinServ At The Intersection Of ‘Expertise, Functionality And Experience’

PYMNTS

For Fiserv, a focus on financial services innovation means a focus on the end-user experience. Last year, the company won not one but two awards at the PYMNTS Innovation Project 2016 Awards, nabbing Gold for Best Check Innovation and Gold for Best Debit Innovation.

article thumbnail

How Innovation Priorities Are Evolving for FIs

PYMNTS

Fraud and security innovation has seen a slight decline, from 50.0 User experience (UX) will also experience significant increases in interest over the next three years compared to the past three. FIs are getting more serious about their innovation strategies and narrowing their focuses.

article thumbnail

Finovate Fall 2016 Live Blog – Day 1

William Mills

Working with Banks and financial services partners to build fast, scalable and secure payments. 11:27 am IBM Security Trusteer – [link] – @IBMSecurity – Ayelet Shomer – Shaked Vax. How can you preserve the digital user experience? MintChip platform. Who is the target market? Showing Phishing Scam.

Mobile 40