Independent Banker

JANUARY 31, 2023

Digital media gives community bankers a platform for advocacy, and ICBA’s Virtual Advocacy Primer details how you can put it to work. How can a community banker best connect with a member of Congress? With these social and digital platforms, you have new points of contact for your representative. What’s your end goal?

social media 103

social media Meeting Community Community Bank 103

South State Correspondent

AUGUST 15, 2022

Bankers often think from the bank’s perspective or from the regulator’s perspective. Below are 14 ways to force bankers to understand customer needs better and help banks do a better job at strategic planning prioritization. The customer experience is horrible for many bank processes. Informally Talk to Your Customer.

Customer Experience 195

Customer Experience Training Strategy social media 195

South State Correspondent

AUGUST 15, 2022

Bankers often think from the bank’s perspective or from the regulator’s perspective. Below are 14 ways to force bankers to understand customer needs better and help banks do a better job at strategic planning prioritization. The customer experience is horrible for many bank processes. Informally Talk to Your Customer.

Customer Experience 195

Customer Experience Training Strategy social media 195

South State Correspondent

AUGUST 31, 2022

For example, not only are payee and payor matched up correctly, but the name string is consistently in the format: Title, First Name, Middle Name/Initial, Last Name, and suffix. Google’s Document AI , for example, can pull data from Google Maps. What to Look for in A Document Intelligence Platform.

Training 448

Training Data Examples Taxes 448

South State Correspondent

AUGUST 31, 2022

For example, not only are payee and payor matched up correctly, but the name string is consistently in the format: Title, First Name, Middle Name/Initial, Last Name, and suffix. Google’s Document AI , for example, can pull data from Google Maps. What to Look for in A Document Intelligence Platform.

Training 74

Training Data Examples Taxes 74

South State Correspondent

APRIL 24, 2023

This article gives bankers a background on what it is, its risks, and how it will change everything from your infrastructure to your hiring practices. Tell it to text your customers as one of its goals, and it will sign up for a messaging app and send out a text. Instead of automation, banks can now have intelligent automation.

social media 195

social media Data Marketing Technology 195

Long Lasting Ideas

JANUARY 5, 2015

A generation ago, bankers could count on young people –piggy banks in hand — riding their parents’ coattails to the neighborhood branch. In the age of Apple Pay, Google Wallet, and online banking, the old assumptions are shattered. In a few years, that meant a mortgage, a college fund for their children, or an IRA.

Marketing 40

Marketing Millennials Community Bank social media 40