William Mills

JUNE 22, 2017

Podcasting continues to gain ground in popularity and that is translating to the fintech industry as well. While there are many great podcasts to listen to, here are a few fintech podcasts (not ranked in any order) that we listen to regularly and think are worth your time as well: Fintech5. Bank on IT. CU Broadcast. American Banker.

Fintech 61

Fintech social media Cyber Security Conference 61

Abrigo

MARCH 6, 2017

The ABA has a new report out on how banks are using social media, and much of the report focuses on using Twitter, Facebook, LinkedIn and the like to boost customer service, make connections in the community and recruit staff. 10) @CU_Times – Credit Union Times magazine has Tweets on regulatory changes, awards and technology.

social media 150

social media Lending Community Community Bank 150

FICO

SEPTEMBER 30, 2022

With over 19 years’ experience, she specializes in banking, technology and fintech developments across Asia Pacific, Middle East and Africa. Before Chartis he held executive positions in large global financial institutions, consultancies and FinTechs, including RBS Capital Markets, AIG, Barclays, EY, Deloitte, Algorithmics and Finastra.

Meeting 52

Meeting Analytics Management Strategy 52

Cisco

MAY 29, 2019

But, when it really comes down to it, how can banks, saddled with regulations and security challenges, compete with the experiences offered by customer-obsessed tech powerhouses and agile fintechs? Customer satisfaction scores also decline in online assisted customer service (online chat, email or social media channels).

Customer Experience 71

Customer Experience Retail San Diego Study 71

Fintech Labs Insights

MAY 23, 2017

As social media analytics company Neener Analytics says on its website, “we may not be superheroes… but we’re pretty darn close.” Fintech To Follow in 2017 , and Neener Analytics won Best of Show at FinovateSpring 2017 last month in San Jose. listed it as a Top 4 U.S. Company facts.

Analytics 18

Analytics social media San Jose US 18

Cisco

MAY 29, 2019

But, when it really comes down to it, how can banks, saddled with regulations and security challenges, compete with the experiences offered by customer-obsessed tech powerhouses and agile fintechs? Customer satisfaction scores also decline in online assisted customer service (online chat, email or social media channels).

Customer Experience 48

Customer Experience Retail San Diego Study 48

Fintech Labs Insights

JULY 28, 2016

The bank garnered a reputation for leadership in digital banking, partnering with Currency Cloud last fall to support SEPA Direct Debit functionality , and being the first bank to deploy the Ripple protocol for cross-border transfers in 2014, as well as making inroads into social media , P2P lending , and crowdfunding.

Groups 12

Groups social media New York Digital Banking 12