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Data – The Lifeblood of Intelligence Automation

Perficient

If the tools we use for intelligence automation are not built around our customers, we will not be providing a truly personalized user experience. The Data: The Gas That Makes the AI Go What good is a stand-alone AI tool for businesses if it isn’t grounded in trusted, contextual data?

Data 491
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NovoPayment Expands Its Developer Hub With More APIs

PYMNTS

NovoPayment, an enabler of digital financial services, announced Wednesday (November 28) the expansion of its Developer Hub to include new partner-integrated application protocol interfaces (APIs), enterprise customer functionalities and an enhanced user experience.

UX 183
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It’s a Program, Not a Project: Designing Websites for Accessibility

Perficient

Identifying and documenting accessibility requirements prior to development hand-off will significantly reduce the number of accessibility errors on a live page. Accessibility design can be led either by a designer or UX specialist who has accessibility knowledge, or it can be an accessibility-specific person.

UX 531
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Transforming Financial Institutions With Agile

Perficient

The Agile Manifesto declares that Agile works should value individuals and interactions over processes and tools, working software over comprehensive documentation, customer collaboration over contract negotiation, and responding to change over following a plan. Here are a few most frequently used methodologies : 3.

Meeting 294
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Trulioo and the Regtech Revolution: How Smaller Teams Tackle the Compliance Challenge

Fintech Labs Insights

” The authors also noted that improving the user experience for the customer can also have the benefit of improving the experience for the compliance officer, as well. Do the solutions to the compliance challenges faced by financial institutions lie in smaller teams and a better user experience?

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Lessons From The Failed Chatbot Revolution — And 5 Industries Where The Tech Is Making A Comeback

CB Insights

For example, CRM platform Intercom’s “Answer Bot” can interpret questions and retrieve appropriate answers from the site’s FAQ and help documentation — something that would take users a long time to search for themselves. Crafting a simple UX for a personal finance app is a tall order. Get the full report. Enter chatbots.