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It’s a Program, Not a Project: Designing Websites for Accessibility

Perficient

Being able to order groceries, prescriptions, and other essential products online can be a challenge for people with disabilities in the best of times. Identifying and documenting accessibility requirements prior to development hand-off will significantly reduce the number of accessibility errors on a live page.

UX 531
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Transforming Financial Institutions With Agile

Perficient

The Agile Manifesto declares that Agile works should value individuals and interactions over processes and tools, working software over comprehensive documentation, customer collaboration over contract negotiation, and responding to change over following a plan. Here are a few most frequently used methodologies : 3.

Meeting 294
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Trulioo and the Regtech Revolution: How Smaller Teams Tackle the Compliance Challenge

Fintech Labs Insights

” The authors also noted that improving the user experience for the customer can also have the benefit of improving the experience for the compliance officer, as well. Do the solutions to the compliance challenges faced by financial institutions lie in smaller teams and a better user experience?

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Lessons From The Failed Chatbot Revolution — And 5 Industries Where The Tech Is Making A Comeback

CB Insights

Customer journey: Using chat to get people from online to brick-and-mortar. For example, CRM platform Intercom’s “Answer Bot” can interpret questions and retrieve appropriate answers from the site’s FAQ and help documentation — something that would take users a long time to search for themselves. Get the full report.