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What The Grocery Giants Are Doing To Respond To The Consumers’ Shift Online

PYMNTS

But mounting concerns about health and safety amid the pandemic have motivated a consistently rising share of shoppers to try ordering their groceries online for delivery. percent of consumers that PYMNTS surveyed had switched to grocery shopping online as of early March, 14.8 For example, our survey found that 31.1

Online 184
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A Bundle Of Contradictions: The Online Privacy Landscape

PYMNTS

At first glance, 2018 is shaping up to be a year that has brought meaningful consumer, regulatory and legislative backlash against lax online privacy. What seems to be genuinely changing is consumer awareness of how privacy really works in the digital world. One recent survey found that 78 percent of U.S. Except, maybe not.

Online 101
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Walmart’s Nimble Footed Sizzle, Digital Watches And Wall Street’s Watch Big Retail Fizzle

PYMNTS

In the retail world, one pachyderm has been learning to dance in all manner of ways, displaying the chops to tango, watusi and foxtrot as situations demand. But, other numbers matter in the retail world, and here is where there is steak with the sizzle. Not a bad haul in a digital world where Amazon is, as always, a formidable foe.

Retail 128
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Are Digital Auto Sales The Shape Of The Future Or Just A Temporary Detour?

PYMNTS

That’s driven dealers and automakers to rewrite their business strategies with an eye toward creating new digital-sales tools that offer consumers more personalized, online services. car retailer AutoNation , told investors during the chain’s recent earnings call.

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Consumers Are Ready For Virtual Beauty Advisors

PYMNTS

According to an Automat study, about half of consumers are ready to use the technology, Retail Dive reported. “This creates an opportunity for beauty brands to provide assisted service online and offline not only where real human advisors don’t exist today, but even where they are available,” the report noted.

Branding 101
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Consumers Increasingly Considering Omnichannel As A Deciding Factor

PYMNTS

The more consumers use their smartphones, the more consumers want to use their smartphones, and they tend to reward the retailers that allow them to do so more easily and effectively. That, in a nutshell, is the takeaway from Astound Commerce’s recently released edition of its annual Mobile Research Survey.

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Preparing Merchants For The Coming Mobile Wallet Boost

PYMNTS

We’re still navigating the pandemic — which means doing what we used to do offline, increasingly, through digital means. As PYMNTS found in a recent consumer study, 40 percent of individuals are doing more of their daily retail and transactions online, partly because, well, there’s no other way to do it.

Mobile 280