Gonzobanker

JULY 20, 2022

Experience design is a specific skillset that is needed to steer the execution of a bank’s digital strategy. Without this leader in the driver’s seat, banks become either too dependent on slower-moving, outsourced vendors or too fragmented as digital is deployed in silos across different business units.

Digital Strategies 173

Digital Strategies Strategy Leadership Customer Experience 173

PYMNTS

JANUARY 20, 2021

Whether through digital payments for grocery runs or donations to local and national causes, consumers have embraced payments as a tool to support their day-to-day goals. Additionally, new and reissued cards are being delivered with contactless technology.

Payments 178

Payments Innovation Tools Cards 178

PYMNTS

DECEMBER 22, 2020

The health crisis has forced the sector to hasten its use of technology to improve customers’ experiences at the drive-thru, to streamline curbside pickup orders and to cater to a limited number of dine-in patrons. . Post-Pandemic Moves. Shake Shack reported that its Q3 sales were down 18 percent compared to the same period last year.

Customer Experience 162

Customer Experience Tools New York Strategy 162

PYMNTS

FEBRUARY 23, 2018

Touchscreen self-ordering kiosks, a new mobile pay app, dedicated pickup areas for mobile orders, digital menu boards and, yes, in-store WiFi will make up its digital strategy. As a result, the company announced in 2017 that it would be closing hundreds of locations and is now testing new restaurant tech in its stores.

Online 101

Online US Payments Mobile 101

PYMNTS

MAY 28, 2020

As the nation tiptoes toward phased reopenings and embraces a return to at least some life lived in physical spaces as the curve flattens, we’re unlikely to return to banking as it once was. In this way, digital transactions will continue to increase. Business Banking, Too.

ATM 174

ATM Examples Digital Strategies Operations 174

PYMNTS

OCTOBER 16, 2018

The retailer purchased a 77 percent stake in Flipkart for $16 billion in May of this year as part of its longer-term global digital strategy. Walmart continues to forecast fairly robust online sales growth for 2019, though at a somewhat less impressive rate than expected for the current calendar year. sales growth in a decade.

Innovation 128

Innovation Meeting Retail Arkansas 128

PYMNTS

APRIL 16, 2019

Now, as Notre Dame Cathedral in Paris continues to smolder from the catastrophic blaze on Monday (April 15), there is a good chance future Parisians and French citizens will remember the digital gifts toward restoration now starting to pour in from around the world. Donation Sites.

Payments 182

Payments Chicago Strategy Digital Strategies 182