Independent Banker
OCTOBER 31, 2021
How Americans bank has been changing for years, including how they start their banking relationships. Offering the ability to open an account online can be one way to reach customers who are unable to join your community bank in person. A ‘big bang’ for digital account opening. Photo by Anchiy/Getty Images.
PYMNTS
SEPTEMBER 15, 2020
Necessity being the mother of invention, consumers rapidly reset their lives around digital across the board — from working to shopping to learning to managing their financial lives online. Kikkeri said this is the highest penetration that mobile banking has ever seen among consumers.
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NCR
DECEMBER 6, 2017
In today’s ultra-competitive environment, it’s important for financial institutions to have a clear and comprehensive digital banking strategy. Therefore, partnering with expert technology partners will undoubtedly play a key role in shaping the future of the digital banking ecosystem.
Gonzobanker
JUNE 26, 2019
Idaho Central Credit Union and Delta Community Credit Union successfully deployed CRM in the contact center. Idaho Central estimated it gained two to three FTE worth of efficiency in just the time saved at the beginning of every member call. Digital & Marketing.
PYMNTS
APRIL 24, 2020
noted on its social media accounts that it would be shuttering many of its branches and changing its hours of operation, and American bank JPMorgan Chase announced plans to close about 20 percent of its locations. Digital Technologies Under COVID-19. British FI Nationwide U.K.
Gonzobanker
MAY 12, 2020
Another take: “Despite all the ways to conduct transactions – online, ATM, contact center – we still saw some very long lines in our drive-ups (especially when EIP payments were sent). Pre-COVID, most FIs opened approximately 10% of their accounts via the online channel, with the other 90% still being opened in branches. Eagle CU, $1.0
Gonzobanker
DECEMBER 22, 2020
To Idaho Central Credit Union Chair Dorothy Ricks , who passed away unexpectedly in November. There have been many come-and-go digital banks. For a digital bank, Axos has a net interest margin twice that of Wells and BoA with an expense ratio under 2% – that helps drive a 15.5% THE TECHNOLOGY AWARDS.
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