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11 Commandments of Digital Banking: The Customer Journey

FICO

Last year we published a highly successful The 11 Commandments of Digital Banking eBook that introduced the 11 commandments: Digital lift-and-shift is not a strategy! In addition to a new blog post that will be published monthly over 5 months, we are also excited to launch the following event: LinkedIn Live on Digital Banking.

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The 14 Biggest Payments & Card Industry Conferences & Events in 2023

Fintech Labs Insights

Here is our curated list of the best global payments industry events, conferences and trade shows scheduled in 2023. For the most part, financial technology event planners are organizing in-person gatherings, often with a virtual option. And prices tend to rise as the event draws closer. Payments UX: Zelle Confuses

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Challenger Bank UX: Mercury Shines with Startup Focused Website

Fintech Labs Insights

Online Digital Banks for Small Businesses (SMB) November 2022 The 57 Biggest Fintech Conferences & Events in 2022 & 2023 Top 21 Online Digital Accounting Services for Small Businesses (SMB): Jan 2022. Related: Top 15 U.S.

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3 Ways Financial Institutions Can Step Up for Underserved Communities

Perficient

To offer another example of a bank consciously aimed at supporting the underserved, Forbes just recognized Quontic as the number one “best overall online bank.” It is an entirely online bank but has customer service representatives who members can call and email when they need or want to talk to a human.

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Why The Bank-FinTech Relationship Is More Complicated Than Conflicted

PYMNTS

Or, as a recent CNBC article put it, quoting a source, “a mass extinction event.”. The ongoing struggle, supposedly existential in nature, that pits upstart, relatively young FinTech firms against arrogantly complacent banks for supremacy in this new and growing world of digital payments and commerce. The subject?

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Who Owns Digital? Ugh, That’s the Problem for Bankers

Gonzobanker

Finally, it’s vital that digital product managers are flexible and know how to pivot. Leaders who can spot a concerning situation, react quickly, and turn the event into an institutional learning experience tend to make the bank’s digital strategy more resilient over time. The post Who Owns Digital?

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The Rise Of ‘Intelligent Engagement’ In Corporate Banking

PYMNTS

FinTech firms like Bottomline have invested in user experience (UX), user interface (UI), usability and, of course, data management. These are the core needs of the buyers in corporations and businesses when they start thinking about their banking relationships,” explained DeLuca.